About ISME
The Irish SME Association (ISME) is the independent representative body for small and medium enterprises in Ireland. Established in 1993, w e support our members through advocacy, expert advice, peer networks, and services that enable SMEs to thrive. With a growing membership base and ambitious plans to strengthen our impact, we are expanding our sales team to help deliver on our strategic objectives.
Role Overview
We are seeking a motivated and energetic Inside Sales Executive to join our dynamic commercial team. You will play a critical role in generating leads, converting prospects into members, and supporting the growth of ISME’s membership base and commercial services. This is an excellent opportunity for a driven sales professional with 1–2 years’ B2B experience to develop their career in a mission-led, supportive environment.
Key Responsibilities
- Responsible for sourcing leads, f ollow up on marketing-generated leads , and nurture them through the sales pipeline .
- Conduct outbound calls to engage prospective SME members .
- Deliver excellent customer experience in all interactions, across multiple communications channels.
- Ensure excellent pipeline management and accurate forecasting to deliver against agreed KPIs.
- Meet and exceed monthly KPIs and contribute to overall team targets .
- Manage and update the CRM system with accurate and timely information .
- Collaborate with marketing and admin teams to ensure seamless onboarding .
- Support campaigns and promotions targeting acquisition, retention and upselling .
- Attend Roadshow and networking events to promote ISME’s services and benefits.
- Develop and maintain strong, effective working relationships with all internal departments .
- Schedule appointments for senior sales colleagues where appropriate .
- Be informed about trends across the wider Irish business landscape and be authentic and knowledgeable with members and prospects .
Ideal Candidate Profile
- Minimum 1–2 years’ experience in a B2B sales or business development role essential .
- Proven track record of exceeding sales targets .
- Strong communication and interpersonal skills .
- Highly organised with a strong attention to detail .
- Excellent PC skills essential – experience with Zoho CRM is an advantage .
- Ability to work well under pressure .
- Agil e and able to work effectively within a team and on own initiative .
- Self-starter with a positive attitude and a collaborative mindset .
- Passionate about delivering an excellent customer experience .
- Confident in engaging with business owners, decision-makers, and senior managers .
- Interest in supporting Irish SMEs and contributing to a purpose-driven organisation .
What We Offer
- Competitive base salary with achievable on-target earnings .
- Ongoing sales and professional development training .
- Dublin City location with excellent transport links .
- The opportunity to make a tangible impact on Ireland’s SME sector .
- A supportive and values-led team culture .
To Apply
Email your CV and a short cover note to –hr@isme.ie