We are currently recruiting an experienced Freight Forwarder / Sales Executive to join a growing logistics business. This is an excellent opportunity for someone with strong freight forwarding experience who enjoys building B2B relationships and wants to develop their career within the logistics industry. Sales training will be provided with a very supportive sales team.
Key Responsibilities
- Manage and coordinate Sea Freight import and export shipments from booking through to final delivery.
- Act as a key point of contact for business-to-business customers, providing a professional and responsive service.
- Develop relationships with new and existing clients to identify potential business opportunities.
- Gather accurate information from customers to understand their shipping requirements and provide suitable freight solutions.
- Prepare quotations and follow up with prospective and existing customers.
- Prepare and send invoices.
- Liaise with shipping lines, agents, hauliers and other logistics partners to coordinate shipments.
- Monitor shipments and keep customers updated throughout the transport process.
- Handle relevant freight documentation and ensure shipment information is accurate and up to date.
- Work closely with internal operations and sales teams to provide a smooth service to customers.
- Develop a strong understanding of customer requirements, general goods and different freight solutions.
- Identify opportunities to grow accounts and generate additional business.
Candidate Requirements
- Minimum 3 years' experience in Freight Forwarding.
- Strong Sea Freight experience is essential.
- Experience with Air Freight and/or Road Freight is desirable.
- Good working knowledge of import and export procedures.
- Previous experience dealing with B2B customers within freight, logistics or a related industry.
- Good general knowledge of goods and freight movements.
- Strong communication skills with the confidence to speak with customers, suppliers and logistics partners.
- Ability to ask the right questions and gather the information required to understand customer needs. Willing to learn and expand knowledge across different areas of freight and logistics.
- Ambitious and motivated, with a genuine drive to progress and move up within the business.
Package
A competitive package will be offered depending on experience, including personal performance bonus and company performance bonus, along with strong opportunities for career development and progression.