Information Technology Specialist

Linear Search; Dublin; On-site; EUR 28,000 - 41,000; Part time

Job summary

Linear Search in Dublin City seeks an IT Specialist on a part-time basis (20 hours/week) to join our client’s team onsite. The role covers daily IT support, device provisioning, and user lifecycle management.

You’ll work with Jamf for Macs, Microsoft Intune and Azure AD for Windows devices, and maintain documentation. Strong communication and independence are essential in a fast-paced environment.

Qualifications

• Qualification in systems administration or IT support/customer service role.
• Ability to independently image, enroll and troubleshoot Mac devices using Jamf.
• Proficiency in troubleshooting Windows devices managed through Microsoft Intune and Azure Active Directory.
• Experience administering Microsoft 365 and Azure Active Directory, including user provisioning, group and permissions management, and device enrolment.
• Ability to troubleshoot and maintain basic network configurations, including Wi-Fi connectivity, site-to-site and client VPNs, and IP/DNS conflicts.
• Strong communication skills, with the ability to explain technical issues clearly and effectively to non-technical colleagues.
• Ability to work independently.

Responsibilities

• Provide day-to-day IT support to employees, troubleshooting hardware, software and account-related issues both in person and remotely.
• Logging, prioritising and resolving support requests through Zendesk.
• Managing the full user onboarding and offboarding process, including account creation, configuration and deactivation.
• Sourcing, purchasing, setting up and configuring end-user devices.
• Administering user accounts and access across Google Workspace and Microsoft 365/Azure Active Directory.
• Maintaining accurate and up-to-date IT asset inventories and records.
• Keeping users informed of the progress and resolution of technical issues, system disruptions and outages.
• Developing and maintaining clear documentation of IT systems, processes and procedures.

Skills

IT support

Remote assistance

Documentation

Education

Systems Administration qualification

Tools

Jamf

Microsoft Intune

Azure Active Directory

Google Workspace

Microsoft 365

Job description

Our client is looking for an IT Specialist based in Dublin to join their team on a part time basis (20 hours per week).

Responsibilities include:

• Providing day-to-day IT support to employees, troubleshooting hardware, software and account-related issues both in person and remotely.
• Logging, prioritising and resolving support requests through Zendesk.
• Managing the full user onboarding and offboarding process, including account creation, configuration and deactivation.
• Sourcing, purchasing, setting up and configuring end-user devices.
• Administering user accounts and access across Google Workspace and Microsoft 365/Azure Active Directory.
• Maintaining accurate and up-to-date IT asset inventories and records.
• Keeping users informed of the progress and resolution of technical issues, system disruptions and outages.
• Developing and maintaining clear documentation of IT systems, processes and procedures.

Requirements:

• A qualification in Systems Administration or previous experience in an IT helpdesk, office support or customer service role.
• Ability to independently image, enroll and troubleshoot Mac devices using Jamf, with macOS being our primary operating system.
• Proficiency in troubleshooting and supporting Windows devices managed through Microsoft Intune and Azure Active Directory.
• Experience administering Microsoft 365 and Azure Active Directory, including user provisioning, group and permissions management, and device enrolment.
• Ability to troubleshoot and maintain basic network configurations, including Wi-Fi connectivity, site-to-site and client VPNs, and IP/DNS conflicts.
• Strong communication skills, with the ability to explain technical issues clearly and effectively to non-technical colleagues.
• Ability to work independently.

This job is an onsite role based in their offices in Dublin City. Part time basis - 20 hours per week.