Incident Response Team Analyst - STE Contract

Meta Careers; Dublin; On-site; EUR 42,000 - 60,000; Full time

Job summary

Meta Careers is seeking an Incident Response Team Analyst on a short-term contract in Dublin, Ireland. You will review and escalate time-critical cases, assess threat and privacy considerations, and coordinate with internal teams and external partners including law enforcement to protect users.

The role requires strong ability to manage complex workflows, accurate documentation, and timely decisions under pressure, with a focus on clear, compliant communications and documentation of decisions.

Qualifications

• Experience managing complex workflows in time-critical settings.
• Proven ability to maintain accurate documentation under deadlines.
• Experience collaborating with cross-functional teams and external partners.

Responsibilities

• Bring operational depth to a team that evaluates threat, risk and user privacy in time-critical emergencies.
• Review inbound escalations and make immediate decisions coordinating with internal and external partners including law enforcement.
• Convey clear responses to questions from law enforcement, government agencies and internal teams regarding policy and process.

Skills

Workflow management

Documentation

Decision making

Stakeholder coordination

Job description

# Incident Response Team Analyst - STE ContractDublin, Ireland Legal+ 3 moreApply nowThe Incident Response Team sits at the heart of how Meta responds when there's an imminent risk to someone's life. We review and assess emergency escalations from law enforcement and from inside Meta, evaluating threat, risk and user privacy to decide what information can be released to help avert harm. These decisions are measured in minutes.The team is seeking a candidate with experience managing complex workflows, maintaining accurate documentation, and meeting deadlines in operational environments with experience reviewing and documenting information. You must have a track record of delivering results in environments requiring timely response to escalations with defined service-level expectations, demonstrated ability to make well-reasoned decisions in ambiguous or high-stakes situations, and experience collaborating with cross-functional teams and external stakeholders.This is a short-term employee (STE) position.---## Incident Response Team Analyst - STE Contract Responsibilities* Bring operational depth to a team that evaluates threat, risk and user privacy in an environment centered around time-critical emergency escalations* Review and assess inbound emergency escalations; make immediate decisions based on a variety of complex factors that will include imminence, sensitive issues and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure user’s safety and mitigate real-world harm* Convey clear and concise responses to questions from law enforcement, government agencies, and internal teams regarding Incident Response policy and process