Hybrid Revenue Recovery & Expansion Specialist

McAfee GmbH; Cork; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Bonus Program

Pension and Retirement Plans

Medical, Dental, and Vision Coverage

Paid Time Off

Paid Parental Leave

Support for Community Involvement

Job summary

McAfee in Ireland is seeking a Monetization Specialist – Expansion to own the strategy and execution of messaging, product, and payment enhancements that protect recurring revenue from involuntary churn and failed payments.

You will drive recovery initiatives across pre-dunning, dunning, grace periods, and reactivation journeys, collaborating with Payments, Martech, Product, Analytics, Engineering, and Lifecycle Marketing to turn insights into measurable improvements.

Qualifications

• 5+ years in subscription, CRM, lifecycle marketing, retention, or monetization roles.
• Proven ability to reduce involuntary churn and improve failed-payment recovery.
• Experience with CRM and customer engagement platforms (Braze preferred), including segmentation and journey orchestration.

Responsibilities

• Own FTC recovery strategy and roadmap with targets for recovery rate and revenue retention.
• Improve recovery journey performance via testing velocity and messaging optimization.
• Develop prevention programs to reach customers before a payment failure (e.g., expiring cards, health checks).
• Collaborate with Payments and Engineering to implement retry logic and billing improvements.
• Partner with Product and Martech to deliver new recovery capabilities and in-product experiences.
• Identify friction points and segmentation opportunities to personalize recovery.
• Build and maintain a prioritized testing roadmap with impact sequencing.
• Establish performance reporting with Analytics and share learnings in reviews.

Skills

CRM & lifecycle marketing

Monetization & churn prevention

Data analysis & measurement

Experimentation & testing

Cross-functional collaboration

Tools

Braze

Payments platform expertise

Job description

McAfee in Ireland is seeking a Monetization Specialist – Expansion to own the strategy and execution of messaging, product, and payment enhancements that protect recurring revenue from involuntary churn and failed payments.

You will drive recovery initiatives across pre-dunning, dunning, grace periods, and reactivation journeys, collaborating with Payments, Martech, Product, Analytics, Engineering, and Lifecycle Marketing to turn insights into measurable improvements.