Revenue Ops Architect - CS & Renewals

One Identity, LLC; Cork; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

One Identity is seeking a Revenue Operations Advisor to support the global Customer Success and Renewals function. The role is hybrid and Ireland-based, interfacing with sales and operational teams to optimize demand, forecasting, and pipeline management.

The ideal candidate has 3+ years in operations or sales support within enterprise tech, strong data and reporting skills, and proven cross-cultural collaboration abilities. This position offers opportunities across a global organization.

Qualifications

• Bachelor's degree or equivalent incremental work experience.
• 3+ years of Operations, Sales Support, or relevant work experience.
• Experience in enterprise technology industry.
• Experience in dynamic multi-country and cross-cultural environments.
• Proficiency with enterprise tools - SFDC, Aviso, Power BI, Excel, PowerPoint.
• Ability to quickly adapt in a changing environment, flexible, and open-minded.
• Creative thinking and problem-solving skills.
• Strong organizational and relationship building skills.
• Demonstrated analytical and project management skills.
• Strong written and verbal communication skills.

Responsibilities

• Support the global Customer Success (CSM) team and renewals process with operational and business support.
• Serve as interface between CSM and other operational functions worldwide.
• Partner with sales leadership to guide programs, decision support and process improvement.
• Anticipate demand, quota and territory planning, forecasting, pipeline management, sales commissions calculations.
• Assist in account and lead management, annual planning and prioritizing, sales automation and reporting.
• Support go-to-market plans for recent business acquisitions ensuring sales teams are integrated.

Skills

Operational & cross-functional collab

Written & verbal comms

Analytical thinking

Problem solving

Education

Bachelor's Degree

Tools

SFDC

Aviso

Power BI

Excel

PowerPoint

Job description

One Identity is seeking a Revenue Operations Advisor to support the global Customer Success and Renewals function. The role is hybrid and Ireland-based, interfacing with sales and operational teams to optimize demand, forecasting, and pipeline management.

The ideal candidate has 3+ years in operations or sales support within enterprise tech, strong data and reporting skills, and proven cross-cultural collaboration abilities. This position offers opportunities across a global organization.