Hybrid Personal Accident Claims Specialist

Allianz Ireland; Dublin; Hybrid; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Work from home allowance

Onsite gym

Free lunches

Job summary

Allianz Ireland is seeking a Personal Accident Claims Handler to manage and process personal accident claims. The role emphasizes accuracy, communication, and adherence to policy and regulatory standards.

Based in Elm Park, Dublin 4, the job follows a hybrid work model. The successful candidate will contribute to service excellence while supporting controls to manage costs and identify fraud indicators.

Qualifications

• Minimum 1-2 years’ experience in Insurance Claims handling or Underwriting.
• APA Qualified or studying towards an APA, CIP or a relevant insurance qualification to meet MCC requirements*.
• Skilled communicator & negotiator, with ability to work on initiative and manage own time effectively.
• Relevant third level qualification.
• Experience in Claims handling.

Responsibilities

• Deliver excellent standards of customer service through high quality and efficient handling of policyholders claims.
• Registration, handling and settlement of personal accident claims for a key Allianz account.
• Accurate and comprehensive recording of all transactions and decisions.
• Compliance with company quality standards.
• Compliance with financial services authority requirements for claims handling.
• Achievement of agreed targets in relation to settlement rate, calls answered and completions.
• Liaising with others to obtain and deliver information that is critical to service and control of claims costs.
• Be aware of fraud indicators to identify potential fraud cases and elevate them to the relevant personnel.

Skills

Claims handling

Communication

Time management

Insurance qualifications

Negotiation

Education

Third level qualification

Job description

Allianz Ireland is seeking a Personal Accident Claims Handler to manage and process personal accident claims. The role emphasizes accuracy, communication, and adherence to policy and regulatory standards.

Based in Elm Park, Dublin 4, the job follows a hybrid work model. The successful candidate will contribute to service excellence while supporting controls to manage costs and identify fraud indicators.