Hybrid Insurance Claims Specialist

RSA Group; Galway; Hybrid; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Life Assurance

Critical Illness Cover

Study sponsorship

Generous leave

Job summary

Intact Insurance Ireland is recruiting for Customer Claims Handler roles in Galway. The position offers full-time work with office-based or hybrid options after training, with training at our Galway Knocknacarra office.

Entry level candidates are welcome, with opportunities for experienced claims handlers. A competitive salary advances with APA and CIP qualifications, plus a comprehensive benefits package and generous leave.

Qualifications

• Entry-level applications considered; no insurance experience required.
• Strong communication and phone skills beneficial.
• Interest in data and customer insights.

Responsibilities

• Review and assess claims to determine outcome.
• Demonstrate empathy and maintain courteous customer interactions.
• Take claim notifications by phone, investigate, and provide updates.
• Collaborate with service providers to progress settlements.
• Support senior colleagues with complex cases.

Skills

Phone etiquette

Customer communication

Tools

Microsoft Word

Excel

Job description

Intact Insurance Ireland is recruiting for Customer Claims Handler roles in Galway. The position offers full-time work with office-based or hybrid options after training, with training at our Galway Knocknacarra office.

Entry level candidates are welcome, with opportunities for experienced claims handlers. A competitive salary advances with APA and CIP qualifications, plus a comprehensive benefits package and generous leave.