Motor Bodily Injury Claims Adjuster

AIG; Dublin; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Annual performance-related bonus

Company-funded healthcare scheme

Defined-contribution pension scheme

Tuition reimbursement program

Job summary

Dormont Manufacturing Co in Dublin is seeking a Claims Adjuster to manage Motor Bodily Injury Claims. The role requires expertise in claims handling and legal regulations, ensuring timely resolutions while providing excellent customer service.

Ideal candidates will have a formal insurance qualification, experience in personal lines claims, and strong organizational skills. Benefits include a competitive salary, performance-related bonus, health care scheme, and generous holiday allowance.

Qualifications

• Strong knowledge of legal / regulatory requirements for claims handling.
• Experience in personal lines claims handling and auto liability.
• Adjusting experience and ability to improve claim handling.

Responsibilities

• Manage claims handling enquiries and determine coverage.
• Ensure effective vendor and litigation management on complex claims.
• Communicate key messages to internal stakeholders.

Skills

Specialist knowledge in Motor– Bodily Injury technical claims topics

Policy language skills

Excellent organizations skills

Ability to communicate clearly

Education

Formal insurance qualification

Job description

About the Role

We are looking for a Claims Adjuster to handle our Motor Bodily Injury Claims portfolio of complex claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution. This role will ensure mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders and provide a high standard of customer service and adherence to legal and regulatory requirements.

Responsibilities

• Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.
• Work with Team Manager ensuring effective vendor and litigation management on Complex claims within a personal allocation.
• Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes.
• Contribute to maintenance of best practice procedures for Bodily Injury Complex claims, consistent with global best practice.
• Demonstrate an excellent standard of technical claims competence for handling moderate to severe complex claims.
• Handle complex claims allocated within agreed level of authority limit.
• Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense.
• Effective communication of key Complex claims and Bodily Injury Claims portfolio messages to internal stakeholders.
• Financial control through consistent reserve and other financial transaction discipline.
• Accurate and consistent policy interpretation.

Qualifications

• Specialist knowledge in Motor– Bodily Injury technical claims topics.
• A strong knowledge of legal / regulatory and litigation / procedural requirements for their line of business.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement.
• Personal Lines claims handling. Road Traffic Accidents / Auto Liability, Bodily Injury claims.
• Adjusting experience.
• Must have a formal insurance qualification and must meet Central Bank of Ireland minimum competency standards for Claims adjusting.
• Excellent organisations skills with the ability to contribute effectively within a team environment.
• Ability to work with claims stakeholders to effectively direct claims strategy.
• Ability to offer prompt technical and service excellence.
• Ability to communicate information clearly and concisely both verbally and in writing.

Benefits

We offer a competitive salary, annual performance‑related bonus, company‑funded health care scheme, generous holiday allowance with two additional company days per year, defined‑contribution pension scheme, travel incentives such as bike‑to‑work and tax‑saver travel scheme, staff discounts and wellbeing initiatives, a variety of leaves, volunteer days and a tuition reimbursement program for eligible employees.

Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected category. We are committed to providing reasonable accommodations to applicants and employees with disabilities.

Rational of accommodations: If you need a reasonable accommodation, please send an email to [e-mail].

Functional Area: CL - Claims

AIG Europe S.A. (Ireland branch)