Hybrid Motor Claims Adjuster — CIP Path & Client Impact

Aon plc; Dublin; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Global Wellbeing Days

Smart Working

Job summary

Aon plc is seeking a Motor Claims Adjuster to join our Dublin-based Claims Management Division. The role involves cradle-to-grave management of motor claims for self-insured clients, including third-party, property damage, and personal injury claims, with responsibility for cost containment and stakeholder engagement.

The ideal candidate will have at least 2 years of motor claims handling experience and be APA qualified or progressing toward CIP, with strong IT and communication skills, and the

Qualifications

• A minimum of 2 years' relevant motor claims handling experience.
• APA qualified and working towards CIP qualification (or must be 'Accredited' under the Minimum Competency Requirements and provide evidence of CPD returns with progress towards qualification).
• Ability to prioritise workloads and deliver on objectives.
• Have a strong customer focus and a keen eye for detail.
• Team player and the ability to work on own initiative.
• Strong analytical skills, with an ability to prioritise effectively and execute within deadlines.
• Excellent IT skills (proficient in Microsoft applications i.e. Word, Excel, PowerPoint)
• Strong planning and organisational skills.
• Flexible and adaptable approach to work, with the ability to respond to change and learning opportunities.
• Excellent written and verbal communication skills.

Responsibilities

• Full 'cradle to grave' motor claims management on behalf of self-insured clients.
• Managing third party motor, property damage/recovery claims together with personal injury claims.
• Contain claim costs by implementing agreed processes and deploying all supplied resources effectively (e.g. motor assessors, approved repairers, solicitors etc).
• Development of relationships with key clients.
• Working with a Claims Administrator to ensure timely response on all new instructions.
• Effective use and experience of using a diary system to ensure cases are progressed and closed out effectively and efficiently.
• Interaction with claim executives / claims team leader on management of client reports / statistics and any policy issues arising.
• Maintain the required standard of all claims systems and files.
• Comply with all management audit requirements.
• Carrying out departmental administrative activities as required.
• Willingness to take on other duties that may arise and are deemed appropriate by Aon management.

Skills

Motor claims handling

Customer focus

Attention to detail

Team player

Analytical skills

Communication skills

Planning & organisation

Adaptability

Prioritisation

IT skills

Education

APA qualified

CIP qualification progress

Accredited under MPCMR

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Aon plc is seeking a Motor Claims Adjuster to join our Dublin-based Claims Management Division. The role involves cradle-to-grave management of motor claims for self-insured clients, including third-party, property damage, and personal injury claims, with responsibility for cost containment and stakeholder engagement.

The ideal candidate will have at least 2 years of motor claims handling experience and be APA qualified or progressing toward CIP, with strong IT and communication skills, and the