Hybrid Expanded Access Programs Coordinator

Unipharmedtech; Rathcoole; Hybrid; EUR 40,000 - 60,000; Full time

Job summary

Uniphar Expanded Access Program Coordinator is responsible for the efficient delivery of Expanded Access Programs for Healthcare Professionals, ensuring regulatory compliance and high-quality service.

The role manages HCP inquiries, supports physicians and pharmacists, coordinates with project management, oversees registrations, and processes orders with logistics, reporting on program metrics to management.

Qualifications

• Fluency in English is essential; proficiency in an additional European language preferred but not required.
• Experience in the pharmaceutical industry is advantageous; proficiency in Outlook & Excel; SAP or D365 experience beneficial; familiarity with CRM tools.
• Ideal candidate will have degree-level education and strong attention to detail, with ability to follow processes in a regulated environment.

Responsibilities

• Manage Healthcare Professional inquiries via email and phone to ensure timely responses and resolution.
• Coordinate with Project Management to align KPIs and deliverables for each program.
• Oversee HCP registration and patient enrollment respecting program, quality, and regulatory requirements.
• Collaborate with Regulatory, Quality and Supply Chain teams to ensure compliance and proper documentation.
• Process sales orders through ERP for billing and coordinate with logistics for shipping and documentation.
• Generate client reports on program metrics and provide order-tracking updates.

Skills

Attention to detail

Communication skills

Multitasking

Team player

Education

Degree level

Tools

Microsoft Outlook

Excel

SAP / D365

CRM tools

Job description

Uniphar Expanded Access Program Coordinator is responsible for the efficient delivery of Expanded Access Programs for Healthcare Professionals, ensuring regulatory compliance and high-quality service.

The role manages HCP inquiries, supports physicians and pharmacists, coordinates with project management, oversees registrations, and processes orders with logistics, reporting on program metrics to management.