Expanded Access Programs Specialist

Uniphar Group; Dublin; Hybrid; EUR 45,000 - 75,000; Full time

Job summary

Uniphar Group is seeking an Expanded Access Program Coordinator to oversee the efficient delivery of Expanded Access Programs for healthcare professionals. The role requires close collaboration with Project Management, Regulatory, Quality and Finance teams to ensure KPI alignment and compliant program execution.

Applicants should have fluency in English plus at least one additional European language. Hybrid role with office-based Mondays and Wednesdays at Greenogue; pharma experience and ERP

Qualifications

• Ideally educated to degree level.
• Previous experience within the pharmaceutical industry is preferred.
• Proficient in Microsoft Outlook & Excel (Intermediate level).
• Experience with ERP systems such as SAP or D365 is an advantage.
• Familiarity with CRM tools is a plus.

Responsibilities

• Collaborate with Project Management to understand KPIs and deliverables for each program.
• Provide assistance to prescribing physicians and pharmacists with inquiries, escalating medical queries as needed.
• Manage qualification process per SOPs and GDP for HCPs and hospitals.
• Oversee hospital and wholesaler accounts within Uniphar systems, coordinating with Quality and Finance.
• Manage new HCP requests and patient enrolment based on program, quality and regulatory requirements.
• Work with Regulatory, Quality and Supply Chain teams to ensure compliance with legal pathways and importation requirements.
• Process sales orders through the ERP system for billing purposes.
• Coordinate with warehouse for picking, packing and shipping of orders, including shipping docs.
• Book couriers for collection/delivery and ensure proper storage conditions.
• Assist with client reports on program metrics and order tracking.
• Issue invoices for product orders and support cost updates for billing.
• Liaise with finance for overdue account reconciliations and payments.
• Provide administrative and project support as needed.

Skills

Attention to detail

Process adherence

Pharma regulatory knowledge

Multitasking

Communication skills

Team player

Education

Degree level

Tools

SAP

D365

CRM tools

Job description

Uniphar Group is seeking an Expanded Access Program Coordinator to oversee the efficient delivery of Expanded Access Programs for healthcare professionals. The role requires close collaboration with Project Management, Regulatory, Quality and Finance teams to ensure KPI alignment and compliant program execution.

Applicants should have fluency in English plus at least one additional European language. Hybrid role with office-based Mondays and Wednesdays at Greenogue; pharma experience and ERP