Expanded Access Programs Lead — Hybrid

Unipharmedtech; Ireland; Hybrid; EUR 42,000 - 62,000; Full time

Job summary

Uniphar in Ireland is seeking an Expanded Access Program Coordinator to oversee the operational delivery of Expanded Access Programs for healthcare professionals. The role combines regulatory, quality, and logistics activities to ensure compliant, efficient service.

You will manage HCP enquiries, coordinate with project management, and support physicians and pharmacists while maintaining SOPs and GDP guidelines.

Qualifications

• Education: degree level preferred and fluent English with at least one additional European language.
• Experience: pharmaceutical industry experience preferred and Proficient in Outlook & Excel (Intermediate).
• Skills: attention to detail, process adherence, ability to work in regulated environments, strong communication.

Responsibilities

• Collaborate with Project Management to understand KPIs and deliverables for each program.
• Provide support to physicians and pharmacists with general enquiries, escalating medical queries as needed.
• Ensure compliance with SOPs and GDP for HCPs and hospitals.
• Oversee hospital and wholesaler accounts, and coordinate with Quality and Finance for onboarding and revalidation.
• Manage new HCP requests and patient enrolment according to program and regulatory requirements.
• Coordinate regulatory, quality, and supply chain activities to ensure compliant workflows.
• Process sales orders in the ERP system for billing.
• Liaise with warehouse for picking, packing and shipping, ensuring proper documentation.
• Book couriers for collection and delivery with compliant storage conditions.
• Assist with client reporting on program metrics and order tracking.
• Invoicing and cost updates for billing; liaise with finance on overdue payments.
• Administrative and project support as required.

Skills

Fluent English

Additional European language

Attention to detail

Multitasking

Communication skills

Team player

Education

Bachelor's degree or higher

Tools

SAP

D365

Microsoft Outlook

Excel

Job description

Uniphar in Ireland is seeking an Expanded Access Program Coordinator to oversee the operational delivery of Expanded Access Programs for healthcare professionals. The role combines regulatory, quality, and logistics activities to ensure compliant, efficient service.

You will manage HCP enquiries, coordinate with project management, and support physicians and pharmacists while maintaining SOPs and GDP guidelines.