HVAC Controls Team Lead - Field Ops & Performance

Alloy Enterprises; Dublin; On-site; EUR 67,000 - 92,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employee discount programs

Extensive training opportunities

Job summary

Johnson Controls in Ireland seeks an HVAC Controls Systems Team Leader to oversee day-to-day field technician activities, plan routes, and support performance against safety, service, and financial goals. You will coach staff, drive improvements, work with sales on installation opportunities, and ensure growth and customer satisfaction across serviced accounts.

Bachelor’s in Engineering or Business, 5+ years HVAC ops, 3+ years leadership; strengths in communication and cross-functional

Qualifications

• Bachelor’s degree in Engineering or Business, or equivalent working experience.
• Three years of experience in a management role with responsibility for the productivity and development of others.
• Experience supervising teams, managing field execution, and supporting customer-facing service operations.

Responsibilities

• Oversee day-to-day activities of the field technician team and plan monthly technician routes.
• Analyze team performance and recommend changes to improve profitability, safety, and client satisfaction.
• Supervise assigned teams and ensure developmental plans are in place.
• Coordinate the team’s work with sales to support sales opportunities, including installation opportunities.
• Ensure serviced account portfolios achieve growth, proper profit levels, and customer satisfaction.
• Implement plans to comply with HVAC operational standards and monitor performance against expectations.
• Drive service and installation operational review meetings, including review of bids and estimates for accuracy.
• Recruit, hire, and retain operational staff while supporting performance reviews and development plans.
• Use workforce management tools and resource deployment practices to support effective execution.
• Perform other managerial responsibilities related to business plans, account management, and customer satisfaction.

Skills

Leadership

People management

Communication

Cross-functional coordination

Operational analysis

Education

Bachelor’s degree in Engineering or Business

Master’s degree

Tools

Metasys experience

Workforce management tools

Job description

Johnson Controls in Ireland seeks an HVAC Controls Systems Team Leader to oversee day-to-day field technician activities, plan routes, and support performance against safety, service, and financial goals. You will coach staff, drive improvements, work with sales on installation opportunities, and ensure growth and customer satisfaction across serviced accounts.

Bachelor’s in Engineering or Business, 5+ years HVAC ops, 3+ years leadership; strengths in communication and cross-functional