Human Resources Operations Manager

Brightwater Recruitment; Dublin; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Up to 10 paid sick leave days

Life Insurance

Long-Term Sickness Income Protection

Maternity Leave Payment

Educational Assistance

Working from Anywhere Policy

AI tools exposure

Job summary

Brightwater Recruitment is seeking an experienced HR Operations Manager to deliver efficient HR operations across Ireland and the UK, blending process improvement with stakeholder engagement.

Based in Dublin with a hybrid pattern (2 days on site), you will own HR processes from onboarding to offboarding, maintain HR systems, analyse data and support payroll, while ensuring compliance with policies and employment law.

Qualifications

• Proven experience in an HR Operations / HR Management role.
• Strong knowledge of HR processes and employee lifecycle management.
• Excellent HRIS literacy and confidence with HR data.
• Strong proficiency across Microsoft Office 365.
• Excellent stakeholder management and relationship-building skills.
• Analytical and critical-thinking abilities.
• Integrity and confidentiality in HR practice.

Responsibilities

• Manage and continuously improve HR operational processes and procedures.
• Be a key point of contact for HR operations queries and provide practical support.
• Manage and maintain HR systems and ensure accurate employee data.
• Build relationships with stakeholders at all levels across the organisation.
• Support employee lifecycle delivery from onboarding to offboarding.
• Use HR data and analytics to identify trends and inform decisions.
• Ensure compliance with HR policies and employment legislation.
• Support payroll processes and liaise with internal and external stakeholders.
• Identify opportunities to improve efficiency, automation and employee experience.
• Contribute to broader HR projects and initiatives as required.

Skills

HR operations

Stakeholder management

HRIS literacy

MS Office 365

Analytical thinking

Communication

Leadership

Tools

HRIS

Payroll systems

Job description

An exciting opportunity has arisen for an experienced HR Operations Manager to join a progressive, creative organisation with an international footprint across Ireland and the UK.

This is a broad HR operations role, ideal for someone who enjoys combining strong operational delivery with stakeholder engagement and continuous improvement. You will play a key role in ensuring HR processes, systems and employee services operate effectively across the business.

Location: Dublin City

Working Pattern: Hybrid – 2 days per week on site

Contract: Permanent

The Role

You will be responsible for the effective delivery of HR operations, working closely with stakeholders and providing a high-quality, commercially focused HR service.

Key responsibilities will include:

• Managing and continuously improving HR operational processes and procedures.
• Acting as a key point of contact for HR operations queries and providing practical, solutions-focused support.
• Managing and maintaining HR systems and ensuring accurate employee data.
• Building strong relationships with stakeholders at all levels across the organisation.
• Supporting the effective delivery of employee lifecycle processes, from onboarding through to offboarding.
• Using HR data and analytics to identify trends, improve processes and support decision-making.
• Working collaboratively with internal stakeholders to ensure compliance with HR policies and employment legislation.
• Supporting payroll processes and liaising with relevant internal and external stakeholders.
• Identifying opportunities to improve efficiency, automation and the employee experience.
• Contributing to wider HR projects and initiatives as required.

About You

We are looking for an experienced HR operations professional who is organised, analytical and confident working with stakeholders at all levels.

You will ideally have:

• Proven experience in an HR Operations / HR Management role.
• Strong knowledge of HR processes and employee lifecycle management.
• Excellent HRIS literacy and confidence working with HR systems and data.
• Strong proficiency across Microsoft Office 365.
• Excellent stakeholder management and relationship-building skills.
• Strong analytical and critical-thinking ability.
• Excellent communication and interpersonal skills.
• The ability to manage competing priorities and work effectively in a fast-paced environment.
• A proactive approach to problem-solving and continuous improvement.
• Strong understanding of confidentiality, ethics and professional HR practice.

The following would be advantageous:

• Experience using AI tools, together with an interest and curiosity in exploring how AI can improve HR processes.
• Previous responsibility for, or significant involvement in, payroll management.
• Experience supporting HR operations across more than one jurisdiction.

What We’re Looking For

You will be a confident and collaborative HR professional with strong attention to detail and the ability to balance operational requirements with a positive employee experience.

• Effective communication
• Leadership
• Strong interpersonal skills
• Critical thinking
• Analytical ability
• Integrity and ethics

What’s on Offer

• An inspiring and creative working environment.
• Supportive and collaborative team culture.
• Hybrid working – minimum 2 days per week on site.
• 25 days’ annual leave, available immediately and pro-rated.
• Up to 10 paid sick leave days per annum, available immediately and pro-rated.
• Life Insurance.
• Long-Term Sickness Income Protection.
• Maternity Leave Payment.
• Educational Assistance.
• Working from Anywhere Policy – up to 10 days in one block per calendar year following successful probation.

If you're an experienced HR Operations professional looking for a broad, hands-on role within a creative and collaborative organisation, we'd love to hear from you.