Human Resources Business Partner

National Lottery; Ireland; Hybrid; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid working

Leave entitlements

Career breaks / Secondments

Wellbeing programme

Pension

Training access

Job summary

National Lottery in Ireland is hiring a Human Resources Business Partner to advise managers on employee relations within a regulated and unionised environment. You will manage ER casework, support union engagement, and ensure policy compliance while upholding governance and audit requirements.

As part of the HR team, you will escalate complex issues, drive cross‑functional initiatives, and help strengthen people governance.

Qualifications

• Solid experience in an Employee Relations focused HR role with end-to-end case management.
• Practical experience in a unionised environment and navigating IR matters.
• Strong knowledge of Irish employment legislation and its application in ER scenarios.
• Experience supporting audits, governance, and compliance in a regulated setting.
• Exposure to HR operations or shared services with sound judgement for nuanced queries.
• Excellent stakeholder management and professional communication at all levels.
• Degree in HR or related discipline and CIPD qualification is required.

Responsibilities

• Provide specialist support to managers on Employee Relations matters with timely, fair case management per Irish law.
• Lead and manage ER cases: grievances, disciplinaries, investigations, absence and capability with proper documentation.
• Support IR activity, including union meetings and day-to-day IR queries; identify risks or trends.
• Strengthen people governance by supporting audits, controls, and documentation to be audit-ready.
• Contribute to HR policy development and review to ensure compliance and best practice.
• Act as escalation point for complex HR queries, offering sound judgement and cross-HR collaboration.
• Partner with cross-functional HR teams to deliver initiatives improving processes and employee experience.

Skills

Stakeholder management

Communication

Employee relations

GDPR awareness

Discretion/confidentiality

Education

Degree in HR or related discipline

CIPD qualification

Job description

About the role

Join our HR team as a Human Resources Business Partner, providing expert support to managers across a regulated and unionised environment. In this role, you’ll manage ER casework, support positive union engagement, and ensure strong compliance with policies, controls and audit requirements.
You’ll bring sound judgement and practical HR operations insight, acting as a key escalation point for complex or sensitive matters. Working closely with colleagues across HR, you’ll contribute to cross‑functional initiatives and help strengthen our people governance framework.
This is ahybrid position with 3 days required onsite in Dublin City Centre

What you will do

• Provide specialist support to managers across a broad range of Employee Relations matters, ensuring fair, timely and consistent case management in line with Irish employment legislation.
• Lead and manage ER cases including grievances, disciplinaries, investigations, absence and capability issues, maintaining accurate documentation throughout.
• Support the Head of HR in Industrial Relations activity, including preparing for union meetings, managing day‑to‑day IR queries and helping to identify emerging risks or trends.
• Strengthen people governance by supporting internal and external audits, ensuring HR controls, systems and documentation are robust and audit‑ready.
• Contribute to the development and review of HR policies and procedures, ensuring compliance and best practice.
• Act as a key escalation point for complex HR operational queries, providing sound judgement and insight while supporting colleagues across HR Operations.
• Partner with cross‑functional HR teams to deliver people initiatives and continuous improvements that enhance processes and the overall employee experience.

What we are looking for

• Solid experience in an Employee Relations focused HR role, with confidence managing complex cases end‑to‑end.
• Practical experience working within a unionised environment, with an understanding of how to navigate day‑to‑day IR matters is a requirement of the role
• Strong working knowledge of Irish employment legislation and its application in real‑world ER scenarios.
• Experience supporting audits, governance requirements and compliance activities, ideally in a regulated setting.
• Exposure to HR operations or a shared services environment, with the ability to apply sound judgement to nuanced queries.
• Excellent stakeholder management skills, with the ability to communicate clearly, calmly and professionally at all levels.
• A highly organised, detail‑focused approach, with strong discretion, confidentiality and GDPR awareness.
• A degree in HR or a related discipline, and a CIPD qualification(requirement)

Why you will love working here

Work-life balance:Hybrid working model for applicable roles, Full range of leave entitlements, Career Breaks and Secondments
Physical Wellbeing: Discounted gym membership, Eyesite tests, Flu Vaccinations, Paid sick benefit, wellbeing initiatives
Financial Wellbeing:Competitive salary, Defined contribution pension, Income protection 1:1 financial advice.
Learning & Development:We promote a culture where you can continuously develop on a personal and professional basis. These include access to 24/7 resources such as: In-House Training Programme, Go1 Learning Content, Irish Management Institute, The Executive Institute