Human Resources Business Partner

The National Lottery; Dublin; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Job summary

The National Lottery is seeking a Human Resources Business Partner in Dublin to provide expert ER support in a regulated, unionised environment. You will handle ER casework, engage with unions, and help ensure policy compliance.

The role is hybrid with 3 days onsite in Dublin City Centre, offering strong governance and cross-functional collaboration across HR. Ideal candidates have solid Employee Relations experience, familiarity with Irish employment law, and exposure to audits and governance.

Qualifications

• Solid experience in an Employee Relations HR role.
• Experience in a unionised environment and IR matters.
• Strong knowledge of Irish employment legislation.
• Experience supporting audits, governance and compliance.
• Exposure to HR operations or shared services.
• Excellent stakeholder management and communication.
• Degree in HR or related discipline; CIPD qualification.

Responsibilities

• Provide specialist support to managers across ER matters with timely case management.
• Lead ER cases: grievances, disciplinaries, investigations, absence, capability.
• Support industrial relations activity and union meetings.
• Strengthen governance through audits, HR controls and documentation.
• Contribute to HR policies and procedures ensuring compliance.
• Escalate complex queries and provide sound judgement.
• Partner with cross-functional HR teams for initiatives and improvements.

Skills

Employee Relations

Union Engagement

Stakeholder Mgmt

GDPR Awareness

Audit & Compliance

Policy Development

Communications

Confidentiality

Education

Degree in HR or related discipline

CIPD qualification

Job description

About The Role

Join our HR team as a Human Resources Business Partner, providing expert support to managers across a regulated and unionised environment. In this role, you’ll manage ER casework, support positive union engagement, and ensure strong compliance with policies, controls and audit requirements.

About The Role

Join our HR team as a Human Resources Business Partner, providing expert support to managers across a regulated and unionised environment. In this role, you’ll manage ER casework, support positive union engagement, and ensure strong compliance with policies, controls and audit requirements. You’ll bring sound judgement and practical HR operations insight, acting as a key escalation point for complex or sensitive matters. Working closely with colleagues across HR, you’ll contribute to cross-functional initiatives and help strengthen our people governance framework. This is a hybrid position with 3 days required onsite in Dublin City Centre

What You Will Do

• Provide specialist support to managers across a broad range of Employee Relations matters, ensuring fair, timely and consistent case management in line with Irish employment legislation.
• Lead and manage ER cases including grievances, disciplinaries, investigations, absence and capability issues, maintaining accurate documentation throughout.
• Support the Head of HR in Industrial Relations activity, including preparing for union meetings, managing day‑to‑day IR queries and helping to identify emerging risks or trends.
• Strengthen people governance by supporting internal and external audits, ensuring HR controls, systems and documentation are robust and audit‑ready.
• Contribute to the development and review of HR policies and procedures, ensuring compliance and best practice.
• Act as a key escalation point for complex HR operational queries, providing sound judgement and insight while supporting colleagues across HR Operations.
• Partner with cross‑functional HR teams to deliver people initiatives and continuous improvements that enhance processes and the overall employee experience.

What We Are Looking For

• Solid experience in an Employee Relations focused HR role, with confidence managing complex cases end‑to‑end.
• Practical experience working within a unionised environment, with an understanding of how to navigate day‑to‑day IR matters is a requirement of the role
• Strong working knowledge of Irish employment legislation and its application in real‑world ER scenarios.
• Experience supporting audits, governance requirements and compliance activities, ideally in a regulated setting.
• Exposure to HR operations or a shared services environment, with the ability to apply sound judgement to nuanced queries.
• Excellent stakeholder management skills, with the ability to communicate clearly, calmly and professionally at all levels.
• A highly organised, detail‑focused approach, with strong discretion, confidentiality and GDPR awareness.
• A degree in HR or a related discipline, and a CIPD qualification(requirement)

Why you will love working here

• Work-life balance: Hybrid working model for applicable roles, Full range of leave entitlements, Career Breaks and Secondments
• Physical Wellbeing: Discounted gym membership, Eyesite tests, Flu Vaccinations, Paid sick benefit, wellbeing initiatives
• Financial Wellbeing: Competitive salary, Defined contribution pension, Income protection 1:1 financial advice.
• Learning & Development: We promote a culture where you can continuously develop on a personal and professional basis. These include access to 24/7 resources such as: In-House Training Programme, Go1 Learning Content, Irish Management Institute, The Executive Institute