HR Coordinator

RBK Chartered Accountants; Athlone, Bigmeadow; On-site; EUR 28,000 - 38,000; Full time

Job summary

RBK Chartered Accountants in Ireland is seeking a dedicated HR Administrator to support the HR Solutions Team and our clients. The role involves administration, coordination, research and delivery support across a diverse client portfolio.

You will assist with HR health checks, staff communications, recruitment tasks, onboarding and maintaining accurate confidential records in line with GDPR and internal procedures.

Qualifications

• Relevant third-level qualification in Human Resource Management.
• 1-2 years' experience in a similar role is essential.
• Good working knowledge of employment legislation.
• Knowledge of HR processes and best practices.
• Excellent IT skills and must be proficient in MS Office.

Responsibilities

• HR Administration Support: day-to-day administrative and co-ordination support to the HR Solutions Team and client work.
• Helpdesk: manage HR queries and ensure timely progression of requests.
• HR Consultancy Support: contribute to HR projects, health checks, compliance reviews and data collection.
• Recruitment & Onboarding: draft and post job adverts, coordinate interviews and prepare offers.
• Other: develop relationships with clients and RBK colleagues, maintain confidentiality.

Skills

Communication skills

Attention to detail

Team player

Proactive

Organisational skills

Ability to work under pressure

Education

Relevant third-level qualification in Human Resource Management

Tools

MS Office

Job description

RBK is Ireland's largest indigenous professional services firm with a comprehensive and varied service offering. Dynamic and rapidly growing, RBK is committed to delivering innovative solutions to our clients underpinned by a people first approach. We are dedicated to providing our clients with exceptional service and creating lasting tangible impact. As we undergo a period of significant growth, we invite you to learn more about RBK and consider joining us on our journey to success.

Why choose RBK?

In RBK, you are more than a number - you are a valued part of our team. Our aim is to empower you, to shape your own career and drive future business success in RBK. We provide you with a supportive & collaborative working environment to allow you to thrive professional and personally. We will support you, offering first hand client experience, exposure to our senior leadership from the outset and mentoring programmes so you will learn from the best!

• Putting People First and consistently treat everyone fairly, with respect integrity and trust.
• Making A Positive Difference by giving back to our clients and communities.
• Being In It Together to achieve a clear end goal by collaborating and having each other's back.
• Keeping it Clear and Concise to avoid confusion and bring clarity, purpose and prioritisation for everyone.
• Stepping In & Owning It with Excellence by taking responsibility for achieving better outcomes and results.

Role Purpose

The HR Administrator will be responsible for providing high-quality HR and administrative support to the HR Solutions Team and our clients. Working closely with the HR Solutions Team, you will support the delivery of a professional, responsive and commercially focused HR consultancy service across a diverse portfolio of clients. This role is primarily focused on administration, co-ordination, research and delivery support.

Key Responsibilities

HR Administration Support

• Providing day-to-day administrative and co-ordination support to the HR Solutions Team.
• Supporting the administration of client work, including arranging meetings, preparing agendas and documentation, taking notes and maintaining accurate records of actions and outcomes.
• Preparing and maintaining HR correspondence, reports, presentations, policies, procedures, templates and client communications.
• Preparing regular HR articles, client updates and HR communications in line with legislative developments, best practice and relevant HR trends, for review and approval by the senior HR team.
• Supporting the development and preparation of materials for webinars, seminars, events and other HR initiatives.
• Supporting the preparation and maintenance of marketing materials, ensuring content remains accurate, current and aligned with the services offered by the HR Solutions Team.
• Maintaining accurate and confidential client and employee records, HR files, trackers, case management records and other relevant documentation in line with GDPR and internal procedures.
• Preparing regular reports and management information and supporting the maintenance of client action plans and work load trackers.
• Supporting commercial administration, including invoicing, fee letters, engagement letters, proposals, AML requirements, WIP and budget administration.
• Maintaining and collating HR Solutions statistics, project activity and key performance information, providing accurate and timely monthly data to support the preparation of the Board Report.
• Supporting the team with general administrative and ad-hoc requirements and identifying opportunities to improve administrative processes and ways of working.

Helpdesk

• Supporting the HR Generalist and HR Solutions Manager in the management of HR Helpdesk Clients.
• Monitoring, recording and allocating incoming HR queries and ensuring they are progressed within agreed timescales.
• Responding to routine administrative queries where appropriate and escalating any queries requiring HR guidance and/or client-specific recommendations.
• Supporting the retention of existing HR Helpdesk clients by maintaining regular communication, co-ordinating client check-ins and ensuring ongoing engagement and a high standard of service.
• Supporting the administration of HR cases, including co-ordinating meetings, note taking, preparing documentation, contracts of employment, employee handbook templates and maintaining accurate case records and audit trails.
• Following up on agreed actions and providing updates to the relevant HR team member.

HR Consultancy Support

• Providing research, administrative and co-ordination support across a range of client HR projects.
• Supporting HR Health Checks, compliance reviews, audits and due diligence exercises through the collection, organisation and analysis of client information.
• Supporting compensation and benefits benchmarking through research and analysis of relevant market data.
• Supporting the preparation of HR reports and client materials for review by the team.
• Supporting employee relations, performance management, employee engagement, wellbeing, learning and development and organisational change activities as directed by the HRS team.
• Assisting with the implementation of employee contracts, employee handbooks, HR policies, procedures and initiatives for clients.
• Developing knowledge of HR best practice and employment legislation and escalating relevant matters to the appropriate senior team member.

Recruitment & Onboarding

• Assist with drafting and posting job advertisements and maintaining accurate vacancy records for client roles.
• Co-ordinate interviews, communicate with candidates and clients, and manage interview schedules.
• Support reference checks, right-to-work verification and the collection of required recruitment documentation.
• Prepare offer letters, contracts and new starter documentation, ensuring all records are completed and maintained accurately.

Other

• Developing and maintaining strong, effective working relationships with clients and the HR Solutions Team
• Building strong working relationships across the wider RBK business and collaborating effectively with colleagues across different departments.
• Contributing to a professional, collaborative and client-focused HR service.
• Maintaining confidentiality and discretion when dealing with sensitive client information.

Undertaking Other General Administrative Or Ad-hoc Duties As Required.

Flexibility in hours worked is expected given the geographical span of our client base.

Skills And Competencies

• Relevant third-level qualification in Human Resource Management.
• At least 1 - 2 years' experience in a similar role is essential.
• Good working knowledge of employment legislation.
• Knowledge of HR processes and best practices.
• Excellent IT skills and must be proficient in MS Office.
• Attention to detail, organisational skills, with the ability to work under pressure and to prioritise and meet deadlines.
• Proactive and willingness to take ownership.
• Team player with the ability to work on their own initiative.
• Excellent Communication Skills Are Required, Both Verbal And Written.
• Full, clean, driving licence would be an advantage.