Housing First Housing Officer – Dublin

Focus Ireland; Dublin; On-site; EUR 43,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave

3 concession days

7% employer pension contribution

Maternity top up 26 weeks

Tax-Saver Scheme

Education assistance policy

Paid sick leave policy

Premium rates for unsocial hours

Job summary

Focus Ireland in Dublin is seeking a Housing Officer for the Housing First Intensive Case Management team. The role is full-time and permanent, based in our Dublin offices. Starting salary is €43,468 - €45,489 per year.

You will lead housing management, rent collection, and maintenance, with responsibility for compliance, partnerships with Local Authorities, and tenant support. The position offers a comprehensive benefits package, including pension, leave, training, and wellbeing supports.

Qualifications

• A professional qualification in housing or social care
• Extensive experience working in a property / housing management department
• Full clean driver's license and access to own car
• Ambitious, energetic and motivated individual
• Solutions-focused attitude
• Proficiency in MS Excel, Word and Outlook
• A team player with excellent attention to detail
• Strong communication skills and integrity
• Experience in working for a voluntary housing organisation (Desirable)
• Experience working with customers with complex needs (Desirable)

Responsibilities

• Housing Management and Administration: Implement housing management and maintenance policies.
• Ensure tenancy compliance, especially around anti-social behaviour.
• Represent the organisation at RTB hearings when needed.
• Rent Collection: Maximise rent collection, prioritising automated methods.
• Ensure consistency in rent and service charges.
• Manage arrears proactively with support from Services staff.
• Management of Void Properties and Vacancies: Minimise voids and vacancies with transparent tracking.
• Collaborate with Services and Local Authorities for timely allocations.
• Support smooth handover from Development to Property Operations
• Management of Maintenance: Maintain property standards and prepare annual maintenance plans.
• Improve procurement efficiency and value for money.
• Track and report maintenance works; manage budgets effectively.
• Supervise contractors and staff to ensure high-quality repairs.
• Liaise with ICM team on rent arrears and tenant inductions.
• Conduct property inspections and support appliance use.
• Oversee housing health and safety (e.g. fire audits, boiler servicing).
• Maintain accurate records via CRM and Affinity.
• Report any health, safety, or welfare concerns promptly.

Education

Professional qualification in housing or social care

Tools

MS Excel

MS Word

Outlook

Job description

Focus Ireland in Dublin is seeking a Housing Officer for the Housing First Intensive Case Management team. The role is full-time and permanent, based in our Dublin offices. Starting salary is €43,468 - €45,489 per year.

You will lead housing management, rent collection, and maintenance, with responsibility for compliance, partnerships with Local Authorities, and tenant support. The position offers a comprehensive benefits package, including pension, leave, training, and wellbeing supports.