Intensive Case Manager

Focus Ireland; Dublin; Presencial; EUR 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual Leave 25d

Pension Contribution 7%

Maternity Top Up 26w

Tax-Saver Scheme

Education Assistance

Paid Sick Leave

Unsocial Hours Premium

Descripción de la vacante

Focus Ireland is seeking an Intensive Case Manager for the Housing First team in Dublin. The role delivers person-centred, open-ended support packages to people who have experienced homelessness, helping them maintain a safe home.

The position is full-time and permanent, with responsibilities across assessments, care planning, and collaboration with housing providers. A strong commitment to trauma-informed practice and recovery-focused care is essential.

Formación

• Degree-level Social Care qualification or CORU registration.
• 2+ years experience with complex needs.
• Experience in needs assessment, support planning and case management.
• Familiarity with DRHE Case Management Interagency Protocols; willingness to learn.
• Experience of street outreach or housing support provision.
• Excellent communication skills; computer literacy; use of SharePoint and Teams.
• Ability to work on own initiative and in partnership work.

Responsabilidades

• Uphold Housing First principles and work with a Housing First Manual for Ireland.
• Build strong alliances with customers as part of a multidisciplinary team.
• Use strengths-based, recovery-focused approaches in interactions.
• Maintain relationships with housing providers and other services.
• Develop and apply trauma-informed care practices within the team.
• Conduct high-quality assessments and use designated tools for case management.
• Contribute to integrated care planning with needs assessments and reviews.
• Ensure customer-led, detailed support plans and advocate for customers when needed.
• Support customers in sustaining homes, managing rent payments, and improving living environments.
• Provide safe, welcoming environments and promote recovery through culturally appropriate activities.
• Work on a 7-day roster with 8-hour shifts between 8am-8pm.

Educación

Degree-level Social Care qualification or CORU registration

Herramientas

SharePoint

Teams

Descripción del empleo

Intensive Case Manager, Housing First, Dublin

Location: Dublin

Contract: Full Time, Permanent Contract

The purpose of this role is to work as part of the intensive, visiting-support Housing First team to deliver person-centred, open-ended packages of support, and assistance to people who have been homeless, so that they can maintain a safe and secure home of their own.

Benefits:

• 25 days Annual Leave & 3 Concession Days
• 7% Employer Pension Contribution
• Maternity Top Up 26 Weeks
• Tax-Saver Scheme
• Education Assistance Policy
• Paid Sick Leave policy
• Premium rates for unsocial hours

Supports:

• Employee Assistance Program
• Reflective Practice
• Supervision
• Well being initiatives
• weekly team meetings
• Housing First training
• Therapeutic Crisis Intervention (TCI) training

What you will do:

• Uphold Housing First principles by working in line with “A Housing First Manual for Ireland” to protect and enhance the model’s integrity.
• Build strong working alliances with customers as part of a cohesive multidisciplinary team.
• Use a strengths-based, recovery-focused approach in all interactions with customers.
• Maintain effective relationships with housing providers and other services involved in customer care.
• Develop and apply trauma-informed care practiceswithin the team.
• Conduct high-quality assessments and use designated tools as part of effective case management.
• Contribute to integrated care planning, including needs assessments, shared care, and regular reviews.
• Ensure support plans are customer-led, meaningful, detailed, and advocate for customers when needed.
• Support customers in sustaining their homes, managing rent payments, and prioritising their living environment.
• Provide safe, welcoming environments, promote recovery through culturally appropriate activities, and facilitate community and team relationships.
• Work as part of a 7 day roster with shifts between the hours of 8am-8pm (8 hour shifts).

What you will need:

• Relevant third level Social Care qualification at degree level or CORU registered.
• Proven experience working with complex needs (min. 2 years)
• Experience of needs assessment, support planning and case management
• Knowledge of DRHE Case Management Interagency Protocols, willingness to learn
• Experience of street outreach and/or housing support provision
• Excellent communication skills, competent computer literacy, use of SharePoint, Teams
• Be able to work on own initiative and committed to partnership work.

If you come from a Project Worker or Social Care Worker background, we would love to hear from you!

Focus Ireland is an equal opportunities employer.