Housing First Case Manager - Intensive Support, Dublin

Focus Ireland; Dublin; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Annual Leave 25d

Pension Contribution 7%

Maternity Top Up 26w

Tax-Saver Scheme

Education Assistance

Paid Sick Leave

Unsocial Hours Premium

Job summary

Focus Ireland is seeking an Intensive Case Manager for the Housing First team in Dublin. The role delivers person-centred, open-ended support packages to people who have experienced homelessness, helping them maintain a safe home.

The position is full-time and permanent, with responsibilities across assessments, care planning, and collaboration with housing providers. A strong commitment to trauma-informed practice and recovery-focused care is essential.

Qualifications

• Degree-level Social Care qualification or CORU registration.
• 2+ years experience with complex needs.
• Experience in needs assessment, support planning and case management.
• Familiarity with DRHE Case Management Interagency Protocols; willingness to learn.
• Experience of street outreach or housing support provision.
• Excellent communication skills; computer literacy; use of SharePoint and Teams.
• Ability to work on own initiative and in partnership work.

Responsibilities

• Uphold Housing First principles and work with a Housing First Manual for Ireland.
• Build strong alliances with customers as part of a multidisciplinary team.
• Use strengths-based, recovery-focused approaches in interactions.
• Maintain relationships with housing providers and other services.
• Develop and apply trauma-informed care practices within the team.
• Conduct high-quality assessments and use designated tools for case management.
• Contribute to integrated care planning with needs assessments and reviews.
• Ensure customer-led, detailed support plans and advocate for customers when needed.
• Support customers in sustaining homes, managing rent payments, and improving living environments.
• Provide safe, welcoming environments and promote recovery through culturally appropriate activities.
• Work on a 7-day roster with 8-hour shifts between 8am-8pm.

Education

Degree-level Social Care qualification or CORU registration

Tools

SharePoint

Teams

Job description

Focus Ireland is seeking an Intensive Case Manager for the Housing First team in Dublin. The role delivers person-centred, open-ended support packages to people who have experienced homelessness, helping them maintain a safe home.

The position is full-time and permanent, with responsibilities across assessments, care planning, and collaboration with housing providers. A strong commitment to trauma-informed practice and recovery-focused care is essential.