Housekeeping Manager Dublin 1 · Full-time View role →

Twinlite Services Limited; Dublin; Hybrid; EUR 50,000 - 70,000; Full time

Job summary

Twinlite Services Limited is seeking a skilled Housekeeping Manager for The Bolton hotel in Dublin. You will lead the housekeeping team, maintain high standards of cleanliness and presentation across guest rooms and public areas, and ensure efficiency in room turnover to support occupancy targets.

You'll manage budgets, stock, and supplier relationships, develop SOPs ahead of opening, and coach staff to deliver exceptional guest experiences while complying with health & safety rules and GDPR.

Qualifications

• Experience in housekeeping/accommodation management in hotels.
• Strong people-management and coaching skills.
• Experience managing budgets, stock control and supplier relationships.
• Excellent organisational and communication skills.

Responsibilities

• Oversee daily operations of housekeeping across guest rooms, corridors and public areas.
• Conduct regular inspections to ensure standards are consistently met.
• Ensure rooms are prepared and turned around efficiently to support occupancy targets.
• Lead recruitment, training and performance management of housekeeping staff.
• Manage stock, budget and supplier relationships; liaise with laundry providers.
• Maintain records and ensure compliance with safety, GDPR and hotel policy.

Skills

People management

Budget management

Attention to detail

Communication skills

Job description

# Housekeeping Manager Ref TW-0101The Housekeeping Manager is responsible for the overall standard, cleanliness and presentation of all guest rooms and public areas across the hotel. This is a senior hotel management position, leading the Housekeeping team to consistently deliver an exceptional standard of product, while managing budgets, stock and supplier relationships. Given The Bolton's pre-opening status, the role also carries responsibility for helping establish Housekeeping standards, systems and procedures ahead of launch.## What you’ll do* Standards & Operations* Oversee the daily operations of the Housekeeping department across guest rooms, corridors and public areas.* Conduct regular inspections of guest rooms and public areas to ensure standards are consistently met.* Ensure rooms are prepared, turned around and released to Front of House efficiently to support occupancy targets.* Manage the lost property process in line with hotel policy.* Team Leadership* Recruit, lead and develop a high-performing Housekeeping team, including Room Attendants and Supervisors.* Set rotas and ensure appropriate staffing levels across all shifts in line with occupancy and budget.* Manage team performance and progress, including conducting reviews, coaching and, where necessary, progressive discipline.* Develop and deliver training to ensure the team consistently meets hotel and brand standards.* Stock, Budget & Suppliers* Manage stock control for linen, guest amenities and cleaning supplies, minimising waste and loss.* Manage the Housekeeping budget, monitoring costs and identifying efficiencies.* Liaise with external suppliers and contractors, including laundry providers, ensuring quality and value for money.* Support payroll administration and rostering for the department in line with budget.* Compliance & Safety* Ensure all Housekeeping procedures comply with hotel policy, and Irish employment and health & safety legislation.* Maintain safe systems of work for the correct use, storage and handling of cleaning chemicals and equipment.* Work closely with the Maintenance team to report and follow up on any room or building defects.* Maintain accurate departmental records in line with hotel policy and GDPR.* Pre-Opening Responsibilities* Support the General Manager in developing Housekeeping SOPs, cleaning schedules and departmental structures ahead of opening.* Assist with sourcing and setting par stock levels for linen, amenities and cleaning supplies.* Contribute to the recruitment and onboarding of the founding Housekeeping team.## What we’re looking for* Proven experience in a Housekeeping or Accommodation management role within hotels.* Strong people-management skills with a track record of leading and developing a team.* Experience managing budgets, stock control and supplier relationships.* Excellent organisational skills with a keen eye for detail and presentation.* Excellent communication skills, both written and verbal, with the confidence to liaise at all levels.* Flexible approach to working hours, including weekends, given the operational nature of the role.* Experience supporting a hotel pre-opening or new-build project is an advantage but not essential.## How we review applicationsEvery application is read by a person. Software helps us organise CVs against the requirements above; it never rejects anyone. See the candidate privacy notice.Location: Dublin 1Type: Full-timeTeam: HospitalityBy email: [e-mail] — quote TW-0101 in the subjectApply nowTakes about two minutes. CV as PDF or Word, or email it to the address above.