Hotel Partnerships Account Manager

Expedia; Dublin; On-site; EUR 59,000 - 82,000; Full time

Benefits offered by this job

medical, dental, and vision coverage

paid time off

Employee Assistance Program

wellness and travel reimbursement

travel discounts

IATAN membership

Job summary

Expedia Group in Dublin is seeking an experienced Account Manager to cultivate relationships with key buyers and drive growth opportunities across customer accounts.

You will analyze performance, identify optimization opportunities, and propose products and insights to meet client needs while collaborating with internal teams on contract terms and negotiations. A strong focus on cross-functional cooperation and market awareness is essential.

Qualifications

• Two or more years of relevant experience with a bachelor’s degree, or zero to two years with a master’s degree.
• Bachelor’s degree in business, sales, marketing, hospitality, or related technical field; or equivalent related professional experience.
• Proficiency in English and the applicable local market language, where required.
• Experience or foundational knowledge in sales techniques, portfolio management, relationship account management, upselling, and cross-selling.
• Proficient communication skills, including the ability to exchange nuanced information and build consensus.

Responsibilities

• Develop relationships with customer account teams, including key buyers and decision-makers.
• Support progress meetings, fact-finding conversations, and exploratory discussions that identify growth opportunities.
• Analyze business and operational performance to recommend optimization opportunities.
• Recommend products, services, and insights that address customer needs.
• Communicate customer business issues through appropriate internal channels.
• Support service delivery for active accounts and communicate technical or operational impacts.
• Build working knowledge of products, technologies, offerings, competitors, and customer industries.
• Prepare value propositions, case studies, business-case components, and cost, benefit, and risk analyses.
• Identify stakeholders and engage them in account decisions and strategies.
• Develop knowledge of financial data, standard contract terms, and contract negotiation processes.
• Partner with Legal and other internal teams when contract terms require review or modification.
• Share best practices across teams and regions while supporting execution of account strategies.

Skills

Account management

Sales techniques

Relationship management

Negotiation

Education

Bachelor’s degree in business/sales/marketing/hospitality or related field

Tools

CRM systems

Job description

Expedia Group in Dublin is seeking an experienced Account Manager to cultivate relationships with key buyers and drive growth opportunities across customer accounts.

You will analyze performance, identify optimization opportunities, and propose products and insights to meet client needs while collaborating with internal teams on contract terms and negotiations. A strong focus on cross-functional cooperation and market awareness is essential.