Hospitality PR & Events Manager

WE-U-WE PTE. LTD.; Dublin; Presencial; EUR 30.000 - 36.000; Tempo integral

Resumo da vaga

WE-U-WE PTE. LTD. in Ireland is seeking a customer relations and events coordinator. The role focuses on building strong customer relations, coordinating staff meetings, and supporting training and development while addressing complaints and queries from customers and staff.

The successful candidate will plan campaigns, manage promotional events, and monitor client satisfaction surveys. Weekend and holiday availability is required to ensure seamless operations and guest experience at the outlet.

Qualificações

• Excellent verbal and written communication skills.
• Ability to strategize and plan campaigns in advance.
• Willingness to learn about industry trends and innovations.
• Excellent knowledge of social media platforms.
• Ability to work on Sundays and Public Holidays.

Responsabilidades

• Build good customer relations and arrange staff meetings.
• Training and development; handle complaints and queries from customers and staff.
• Arrange promotional events and carry out client satisfaction surveys and reviews.
• Review the arrival list daily and assist in preparing and distributing welcome amenities.
• Be present at the entrance and maintain proper decorum at all times.
• Promote new and existing beverages and events in the outlet.

Conhecimentos

Verbal communication

Written communication

Campaign planning

Social media knowledge

Weekend and holiday availability

Descrição da vaga

WE-U-WE PTE. LTD. in Ireland is seeking a customer relations and events coordinator. The role focuses on building strong customer relations, coordinating staff meetings, and supporting training and development while addressing complaints and queries from customers and staff.

The successful candidate will plan campaigns, manage promotional events, and monitor client satisfaction surveys. Weekend and holiday availability is required to ensure seamless operations and guest experience at the outlet.