Restaurant Operations Leader: Guest Experience & Growth

KNA MANPOWER CONSULTANTS PTE. LTD.; Dublin; On-site; EUR 42,000 - 65,000; Full time

Job summary

KNA MANPOWER CONSULTANTS PTE. LTD.

is seeking an experienced Restaurant Operations Manager in Ireland to coordinate daily front-of-house and back-of-house activities, ensure high-quality service, and drive operational efficiency. You will lead staff development, manage costs, and promote the brand through local community engagement, events, and strategic partnerships, while upholding safety and sanitation standards.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations to ensure smooth workflow and service delivery
• Deliver superior customer service by actively resolving complaints efficiently and accurately
• Review product quality regularly and research new vendors to maintain high standards
• Organize and supervise staff shifts to optimize coverage and productivity
• Appraise staff performance and provide constructive feedback to enhance team effectiveness
• Estimate and manage inventory needs for goods, kitchen utensils, and cleaning products to support operations
• Ensure compliance with sanitation and safety regulations to maintain a safe environment
• Manage and enhance the restaurant’s public image by identifying and implementing improvement strategies
• Lead operations with passion, integrity, and knowledge while promoting company culture and values
• Develop and implement new company policies and procedures by planning and instructing staff accordingly
• Control operational costs by identifying waste reduction measures and monitoring expenses
• Create detailed reports on weekly, monthly, and annual revenues and expenses to inform management decisions
• Promote the brand within the local community through word-of-mouth and organizing restaurant events
• Recommend marketing strategies such as discounts and social media ads to expand customer reach
• Train new and current employees on proper customer service practices to maintain service quality
• Implement policies and protocols to sustain future restaurant operations and growth

Job description

KNA MANPOWER CONSULTANTS PTE. LTD.

is seeking an experienced Restaurant Operations Manager in Ireland to coordinate daily front-of-house and back-of-house activities, ensure high-quality service, and drive operational efficiency. You will lead staff development, manage costs, and promote the brand through local community engagement, events, and strategic partnerships, while upholding safety and sanitation standards.