Homecare Scheduler

Elk Recruitment; Blanchardstown; Hybrid; EUR 32,000 - 35,000; Full time

Benefits offered by this job

Career development

24 days holidays

1 work from home day per week

Job summary

Elk Recruitment is looking for a Homecare Scheduler to join our client’s growing team based in Dublin 15. This role focuses on coordinating daily caregiver and client schedules, matching client needs with caregivers, and addressing last-minute changes to ensure seamless care.

The ideal candidate will have strong organizational and communication skills, experience with scheduling software and MS Office, and a commitment to excellent customer service in home care. Hybrid working option available.

Qualifications

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Proficiency in scheduling software, databases, and Microsoft Office.
• Ability to adapt to changing priorities and work under pressure.
• Healthcare or home care knowledge is advantageous.
• Experience in scheduling or administrative roles preferred.
• Commitment to outstanding customer service.

Responsibilities

• Coordinating and managing the daily schedules of caregivers and clients.
• Assessing client care needs and matching them with appropriate caregivers.
• Resolving scheduling conflicts and addressing last-minute changes.
• Communicating effectively with caregivers regarding schedule changes and client needs.
• Maintaining accurate records of caregiver availability and client appointments.
• Monitoring caregiver performance and client satisfaction on a regular basis.

Skills

Organizational skills

Time management

Communication skills

Scheduling software

Microsoft Office

Problem-solving

Healthcare knowledge

Customer service

Tools

Scheduling software

Databases

Microsoft Office

Job description

Role: Homecare Scheduler

Location: Blanchardstown,Dublin 15

Job Type: Permanent - Full time

Salary:€32,000 - €35,000 depending on experience

At Elk Recruitment, we are looking for a driven Homecare Schedulerto join our client’s growing team based in Dublin 15. This is a fantastic opportunity for an experiencedCare Scheduler to make a real impact in an innovative and growing organization within the home care industry.

What’s on Offer

• €32,000 - €35,000 depending on experience
• Opportunities for career development
• 24 days holidays
• 1 work from home day per week

Your new role includes

• Coordinating and managing the daily schedules of caregivers and clients.
• Assessing client care needs and matching them with appropriate caregivers.
• Resolving scheduling conflicts and addressing any last-minute changes efficiently.
• Communicating effectively with caregivers regarding schedule changes and client needs.
• Maintaining accurate records of caregiver availability and client appointments.
• Monitoring caregiver performance and client satisfaction on a regular basis.

Experience you need

• Excellent organizational and time management skills to effectively coordinate schedules and manage changes
• Strong communication and interpersonal skills for maintaining professional relationships with clients and team members
• Proficiency in using scheduling software, databases, and Microsoft Office applications
• Ability to problem-solve, adapt to changing priorities, and work effectively under pressure
• Knowledge of healthcare or home care practices is advantageous
• Previous experience in scheduling or administrative roles is preferred
• Demonstrated commitment to providing outstanding customer service and client care