HR Lead

hello.de AG; Swords; On-site; EUR 45,000 - 65,000; Full time

Job summary

Dovida is seeking an experienced HR professional to join our Ireland team in Swords, delivering recruitment, employee relations and HR administration across our network of offices.

You will manage onboarding, handle employee queries, and coordinate engagement activities while ensuring confidentiality and accuracy. A Bachelor or Master in HRM with 4–5 years HR experience is preferred, healthcare familiarity a plus, for a permanent full-time role.

Qualifications

• Bachelor or Master in HRM required.
• 4–5 years HR experience.
• Understanding of home care/healthcare sector preferred.
• High level of accuracy and attention to detail.
• Ability to be innovative and implement new initiatives.

Responsibilities

• Manage recruitment lifecycle and onboarding across the network.
• Serve as primary point of contact for employee queries and ER issues.
• Coordinate caregiver engagement events and retention activities.
• Maintain employee files and ensure compliance with employment law.
• Lead HR projects with local offices in collaboration with National HR team.

Skills

Attention to detail

Organizational skills

Administration skills

Confidentiality

Innovative initiatives

Education

Bachelor or Master in HRM

Job description

Schedule Full time

Job Type Permanent

Industry Health medical and related

Description

Join our team

With a global presence across six countries, Dovida delivers nine million hours of care annually. In Ireland, our network of 25 offices and 350 professionals supports 4,000 caregivers, empowering over 7,000 clients to live life their way.

Guided by our ‘Circle of Care’ philosophy, we promise: Your Life, Your Way.

Be part of a team that values compassion, empowerment, and making a real impact. Join us and help shape a brighter future—one life at a time.

Recruitment

• Complete second round interviews with candidates that have been successfully pre-screened by the recruitment shared services team
• Ensure newly recruited candidates are onboarded and assigned to initial shifts within the optimum timeframe
• Support National Hiring Week events

Employee Relations

• Point of contact for employee queries and employee relations issues (phone and email).
• Offboarding: manage the process; return of company equipment, relevant documentation including exit interviews.
• Monitor and manage sickness and other unplanned absences.
• Manage, maintain, and enhance employee relations including staff benefits, events, staff morale and retention. Advise, guide and assist with employee relations issues, including investigations, grievances, disciplinary hearings and other formal meetings.

Employee Retention

• Manage Caregiver probation process and seek feedback from Schedulers and Care Managers to inform process
• Develop employee engagement calendar for the year
• Manage the mid-year and annual appraisal process for Caregivers
• Coordinate Caregiver engagement meetings & events (e.g. Caregiver appreciation week, Caregiver of the Month, Summer event, Christmas event…) and promote annual engagement survey

HR Administration

• Maintain employee files, compliant with employment law and brand standards and assist with annual audits.
• Ensure all HR policies, procedures and employee handbook are up to date and monitor staff compliance
• Ability to manage and lead HR Coordinators .
• Ability to work closely with National office HR Team in implementing HR Projects at local offices.
• Ability to work closely with GM & OM and provide HR/ER related guidance for any Caregiver issues.
• Ability to design & lead Local office level HR strategies including recruitment and recruitment and Retention

Education | Experience | Requirements

• Bachelors or Masters in Human Resources Management
• 4-5 years of experience in HR
• Understanding of home care/Healthcare sector business (preferred but not essential)
• High level of accuracy and attention to detail.
• Ability to be innovative & implement new initiatives.
• Strong organisational and administration skills.
• Respects confidentiality where appropriate

We are an equal opportunities employer and are committed to providing reasonable accommodation throughout the recruitment and selection process. If you require any adjustments, please let us know and we will work with you to support your application.