Customer Service Administrator (Homecare)

Comfort Keepers Ireland; Dublin; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Growth opportunities

Supportive work environment

Competitive salary and benefits

Annual Leave increased with tenure

Birthdays off

Work/Life Balance

Friday earlier finish

Job summary

Comfort Keepers Ireland is seeking a dedicated Customer Service Administrator to join our team in North or South Dublin. You will coordinate client care schedules and liaise with clients, home support workers, and healthcare professionals to ensure high-quality care.

The role emphasizes strong organisational and communication skills, multitasking, and precise record-keeping. Prior experience in healthcare or customer service is preferred.

Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Experience in a healthcare or customer service role (preferred).

Responsibilities

• Coordinate and manage client care schedules
• Communicate effectively with clients, home support workers, and healthcare professionals
• Ensure clients receive the highest quality of care
• Handle client inquiries, care plans, and service updates
• Maintain accurate records and documentation

Skills

Organisational skills

Communication skills

Interpersonal skills

Multitasking

Time management

Tools

None

Job description

Are you passionate about making a difference in the lives of others? Do you have excellent organisational and communication skills? We are looking for a dedicated Customer Service Administrator to join our dynamic team in North or South Dublin.

What You'll Do:

• Coordinate and manage client care schedules
• Communicate effectively with clients, home support workers, and healthcare professionals
• Ensure clients receive the highest quality of care
• Handle client inquiries, care plans, and service updates
• Maintain accurate records and documentation

What We Offer:

• A rewarding career with opportunities for growth
• Supportive and friendly work environment
• Competitive salary and benefits
• Annual Leave increased with tenure
• Birthdays off & more!
• Work/Life Balance
• Friday earlier finish *

Requirements:

• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Experience in a healthcare or customer service role (preferred)
• Ability to multitask and manage time effectively