Care Coordinator

Hollybank Trustees Ltd; Cavan; On-site; EUR 28,000 - 36,000; Full time

Job summary

Hollybank Trustees Ltd in Ireland is seeking a Care Coordinator for our office in Cavan. You will manage carer navigation through our CRM, coordinate leave coverage and support the Care Manager to ensure smooth operations.

The role requires excellent communication, teamwork, and organisational skills. You will be the friendly contact for carers, clients and families, participate in weekly meetings, and contribute to scheduling improvements. On-call duties rotate; ad-hoc duties may arise.

Qualifications

• Excellent communication skills and ability to work in a team.
• Good report writing and attention to detail are essential.
• Full driving license and access to a vehicle.
• Highly organised with the ability to think creatively.
• Proven discretion and confidentiality in handling sensitive information.

Responsibilities

• Ensure carer navigation is implemented through the CRM system.
• Manage holiday and sick leave applications to ensure adequate cover.
• Provide support to the Care Manager.
• Be the friendly voice for carers, clients and families.
• Attend weekly team meetings.
• Focus on continuous improvement in scheduling.
• On-call duty as per rota.
• Perform other ad-hoc duties as required by the company.

Skills

Excellent communication

Team player

Drivers license

Organised / detail oriented

Report writing

Attention to detail

Discretion / confidentiality

Job description

Location: On site / Cavan, Ireland
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Healthcare Assistants
Salary: Negotiable salary

Reports to: Care Manager

We are recruiting for the role of a Care Coordinator for our Office in Cavan .

The Role:

• Ensuring carer navigation is implemented through their CRM System
• Managing holiday and sick leave applications to ensure that there is adequate cover available
• Provide support to the Care Manager
• Be that friendly voice on the other end of the phone for carers, clients and their families
• Attend weekly team meeting
• Focusing on continuous improvement in scheduling
• On call duty required as per rota
• Other ad-hoc duties that may arise within the Company

Experience and Qualifications

• Have exceptional communication skills
• Must be able to work as part of a team and on own initiative
• Have full drivers’ license and transport
• Be extremely organised and capable of thinking outside the box
• Must have excellent report writing skills
• Must have excellent attention to detail
• Must have confidential/discreet
• Employee Assistance Programme
• Supportive and friendly working environment
• Be part of a growing team

INDWH