Heating & Plumbing Counter Sales Assistant

Grahams of Monaghan; Monaghan; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Pension

Staff discount

Training

Friendly environment

Local business involvement

Job summary

Grahams of Monaghan is seeking an enthusiastic Heating & Plumbing Counter Sales Assistant to join our busy department. You will assist trade and retail customers, provide product recommendations and handle sales transactions with accuracy.

The ideal candidate has knowledge of heating and plumbing products, strong communication skills and a proactive, team-focused approach. We offer training, a supportive environment and a competitive salary based on experience.

Qualifications

• Experience in heating and plumbing counter sales or builders' merchants is desirable.
• Good knowledge of heating and plumbing products and materials.
• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Assist trade and retail customers with product enquiries, advice and purchases.
• Provide knowledgeable recommendations on heating and plumbing products.
• Process customer orders, prepare quotations and handle sales transactions accurately.
• Respond to customer enquiries in person, by phone and by email.
• Maintain a clean, organised and well-stocked department.
• Monitor stock levels and assist with stock control, deliveries and stocktakes.
• Liaise with suppliers to source products and fulfil customer requirements.
• Work closely with colleagues to ensure the smooth and efficient running of the department.

Skills

Heating & Plumbing Counter Sales

Customer service

Product knowledge

Stock control

Teamwork

Job description

Location: Grahams of Monaghan, Co. Monaghan

Job Type: Full-Time, Permanent

About the Role

Grahams of Monaghan is looking for an enthusiastic and experienced Heating & Plumbing Counter Sales Assistant to join our busy Heating & Plumbing department.

The successful candidate will play an important role in providing excellent customer service, offering product advice and supporting the day-to-day running of the department.

We're looking for someone with a good understanding of heating and plumbing products, strong communication skills and a positive, team-focused attitude.

Key Responsibilities

• Assist trade and retail customers with product enquiries, advice and purchases.
• Provide knowledgeable recommendations on heating and plumbing products.
• Process customer orders, prepare quotations and handle sales transactions accurately.
• Respond to customer enquiries in person, by phone and by email.
• Maintain a clean, organised and well-stocked department.
• Monitor stock levels and assist with stock control, deliveries and stocktakes.
• Liaise with suppliers to source products and fulfil customer requirements.
• Work closely with colleagues to ensure the smooth and efficient running of the department.

Skills & Experience

• Previous experience in heating and plumbing, builders' merchants or trade counter sales is highly desirable.
• Good knowledge of heating and plumbing products and materials.
• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Ability to work both independently and as part of a team.
• Confident using computer systems for sales, quotations and order processing.
• A proactive, reliable and flexible approach to work.
• Willingness to learn and develop product knowledge.

What We Offer

• Competitive salary based on experience.
• Pension.
• Staff discount in all departments.
• Ongoing product training and development.
• A supportive and friendly working environment.
• The opportunity to become part of an established local business.