Healthcare Patient Transport Coordinator

EFAST Ireland; Leixlip; On-site; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Career progression

Training programs

Health benefits

Flexible working

Job summary

EFAST Ireland is seeking a Patient Dispatch Controller to coordinate patient transport, schedule crews, and ensure safe, timely transfers across healthcare services. You will be the central coordination point between hospitals, transport teams, and internal staff, managing dispatch activities and responding to delays while upholding patient care standards.

The role offers career progression, ongoing training, and a supportive team in a dynamic healthcare operations environment.

Qualifications

• Minimum 2 years’ experience in dispatch, logistics, or healthcare coordination.
• Strong organisational and decision‑making skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Proficiency in Microsoft Office and dispatch/CRM systems.
• High attention to detail and ability to multitask.
• Ability to problem-solve and prioritise workload effectively.
• Full driving licence (desirable).

Responsibilities

• Coordinate patient transport requests and allocate appropriate vehicles and staff.
• Schedule and dispatch crews based on priority, urgency, and resource availability.
• Act as the main point of contact for hospitals, clinics, and healthcare professionals.
• Monitor live operations and respond to delays, incidents, or changes in scheduling.
• Ensure all patient movements are carried out safely and in line with regulations.
• Maintain accurate transport logs and patient transfer records.
• Liaise with clinical staff to ensure appropriate care levels for each transfer.
• Support continuous improvement of dispatch and transport processes.
• Ensure compliance with health & safety regulations and organisational policies.

Skills

Dispatch coordination

Logistics management

Healthcare coordination

Communications

Multitasking

Driving licence

Tools

Microsoft Office

CRM systems

Job description

EFAST Ireland is seeking a Patient Dispatch Controller to coordinate patient transport, schedule crews, and ensure safe, timely transfers across healthcare services. You will be the central coordination point between hospitals, transport teams, and internal staff, managing dispatch activities and responding to delays while upholding patient care standards.

The role offers career progression, ongoing training, and a supportive team in a dynamic healthcare operations environment.