Healthcare IT Application Support Engineer (Polish)

Tata Consultancy Services; Ireland; On-site; EUR 45,000 - 65,000; Full time

Job summary

Tata Consultancy Services in Ireland seeks an IT Application Support Engineer with Polish language skills (B2+). You will join the EMEA Customer Care division in a high-profile, mission-critical healthcare environment, supporting Cardio and Radiology products and related infrastructure.

You will troubleshoot incidents from P1-P5, own incidents, document tickets, and coordinate with internal support groups while delivering timely, proactive service and strong communication.

Qualifications

• Windows Server Administration and Management is essential.
• SQL Server/SQL expertise required for handling data and queries.
• HL7 or DICOM support experience is preferred.
• Experience in Life science or Healthcare environments is advantageous.

Responsibilities

• Troubleshooting and resolving Incidents & Service Requests.
• Taking ownership of incidents & communicating with customers.
• Responding promptly to reactive or proactive incidents.
• Recording and documenting incident tickets.
• Detailing accurate information in case documentation.
• Coordinating with other support groups in a timely fashion.

Skills

Windows Server administration

SQL Server/SQL

Database management

Application troubleshooting

Storage (SAN/NAS)

Application workflows/topology

OSI model understanding

Written & verbal communication

Self-motivated & willing to learn

Incident management (Windows/Linux)

HL7/DICOM support

Life sciences/Healthcare experience

Polish language proficiency (B2+)

English language proficiency (B2+)

Education

Degree or Certificate in IT

Job description

Tata Consultancy Services in Ireland seeks an IT Application Support Engineer with Polish language skills (B2+). You will join the EMEA Customer Care division in a high-profile, mission-critical healthcare environment, supporting Cardio and Radiology products and related infrastructure.

You will troubleshoot incidents from P1-P5, own incidents, document tickets, and coordinate with internal support groups while delivering timely, proactive service and strong communication.