Healthcare Admin Officer - Patient Records & Appointments

NHS Scotland; Munster; Presencial; EUR 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual Leave 35 days

NHS pension scheme

Annual incremental salary progression

Paid sick leave increasing with length

NHS discounts

Resumo da oferta

NHS Lanarkshire is seeking an organised ward administrator to provide a comprehensive administrative service to medical and nursing teams. Based at Coathill Hospital, you may cover other clinics to meet service needs and ensure smooth patient flow from admission to discharge.

You will handle case notes, respond to enquiries, arrange appointments and transport, and contribute to efficient patient care within a supportive NHS environment.

Qualificações

• Good basic education.
• Basic understanding of office procedures.
• Proficient in use of Software systems.
• Good organisational and communication skills.

Responsabilidades

• Provide a high quality administrative service for the medical and nursing staff to ensure efficiency in patient care.
• Ensure availability of case notes at the time of patient admission, which may involve liaising with other hospitals.
• Deal with telephone and face-to-face enquiries from all staff groups, patients, relatives, carers providing information directly and prioritising queries as appropriate ensuring efficiency and effectiveness of service delivery.
• Responsible for arranging review appointments for the appropriate clinic and arranging transport to facilitate the patient journey.

Conhecimentos

Office procedures

Software systems

Organisational skills

Communication skills

Formação académica

Good basic education

Descrição da oferta de emprego

NHS Lanarkshire is seeking an organised ward administrator to provide a comprehensive administrative service to medical and nursing teams. Based at Coathill Hospital, you may cover other clinics to meet service needs and ensure smooth patient flow from admission to discharge.

You will handle case notes, respond to enquiries, arrange appointments and transport, and contribute to efficient patient care within a supportive NHS environment.