Clinical Secretary - CAMHS

NHS Ayrshire & Arran; Munster; In loco; EUR 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual Leave 35 days including public/

Generous NHS pension scheme

Annual incremental salary progression

Paid sick leave increasing with length

NHS discounts and more

Descrizione del lavoro

NHS Lanarkshire is seeking an administrative support professional to assist a team of clinicians, ensuring they can operate effectively and efficiently in line with standard operating procedures.

You will type dictated clinical letters and meeting minutes, organise outpatient activity and theatre lists, follow up admin tasks, and maintain accurately coded records in electronic systems such as Trakcare.

Competenze

• SVQ level 2 qualification (or equivalent experience) plus experience in healthcare administration or a secretarial role.
• Understanding of medical terminology.
• Evidence of effective teamwork and ability to adapt to change.
• Evidence of strong communication skills with patients, clinicians and colleagues.

Mansioni

• Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes; type meeting minutes when appropriate; prioritise work to meet service standards.
• Organise clinical activity for clinicians and re-arrange activities (eg. out-patient clinics, operating lists); support theatre scheduling as required.
• Follow up administrative tasks requested by clinicians (eg. booking appointments, arranging tests, chasing results) and anticipate problems and take action.
• Maintain accurately coded and timely records on electronic systems used to capture patient journey information (eg. appointment bookings Trakcare).

Conoscenze

Communication

Teamwork

Adaptability

Formazione

SVQ level 2 qualification (or equivalent experience)

Descrizione del lavoro

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital-based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

Provide comprehensive administrative support to a team of clinicians, enabling clinicians to operate effectively and efficiently. Work in accordance with standard operating procedures.

In This Key Role, You Will

• Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes. Type meeting minutes when appropriate. Prioritise work to meet agreed service standards.
• Organise clinical activity for clinicians and re-arrange activities when required (eg. out-patient clinics, operating lists). Support theatre scheduling as required.
• Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results etc. Anticipate problems (eg. clashing appointments, delays in results being available) and take appropriate action.
• Maintain accurately coded and timely records on electronic systems that are used to capture information about patient journeys (eg. appointment bookings Trakcare).

What You'll Bring

• SVQ level 2 qualification (or equivalent experience) plus experience in healthcare administration or experience in a secretarial role
• Understanding of medical terminology
• Evidence of effective team working and dealing with change
• Evidence of strong communication skills with patients, clinicians and colleagues.

What We Offer

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings.