Clinical Secretary: Elevating Clinician Support

NHS Scotland; Munster; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Annual leave 35 days

NHS pension

Incremental salary progression

Paid sick leave

NHS discounts

Job summary

NHS Lanarkshire is seeking an Administrative Support role to assist clinicians by typing dictated letters, organising clinical activities, and handling follow-up tasks to ensure smooth patient journeys. The role emphasizes accuracy in electronic records and effective communication with clinical teams.

The successful candidate will bring healthcare administration experience, medical terminology knowledge, and a collaborative approach to a dynamic hospital setting, with opportunities to support

Qualifications

• SVQ level 2 qualification (or equivalent) plus experience in healthcare administration or a secretarial role
• Understanding of medical terminology
• Evidence of effective team working and dealing with change
• Evidence of strong communication skills with patients, clinicians and colleagues.

Responsibilities

• Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes. Type meeting minutes when appropriate. Prioritise work to meet agreed service standards.
• Organise clinical activity for clinicians and re-arrange activities when required (eg. out-patient clinics, operating lists). Support theatre scheduling as required.
• Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results etc. Anticipate problems (eg. clashing appointments, delays in results being available) and take appropriate action.
• Maintain accurately coded and timely records on electronic systems that are used to capture information about patient journeys (eg. appointment bookings Trakcare).

Skills

SVQ level 2 qualification

Understanding of medical terminology

Evidence of effective team working

Evidence of strong communication

Job description

NHS Lanarkshire is seeking an Administrative Support role to assist clinicians by typing dictated letters, organising clinical activities, and handling follow-up tasks to ensure smooth patient journeys. The role emphasizes accuracy in electronic records and effective communication with clinical teams.

The successful candidate will bring healthcare administration experience, medical terminology knowledge, and a collaborative approach to a dynamic hospital setting, with opportunities to support