Night Guest Services & Security Lead

Fitzpatrick Castle Hotel; Leinster; On-site; EUR 26,000 - 38,000; Full time

Job summary

Fitzpatrick Castle Hotel in Ireland is seeking a Night Porter to ensure guests receive high-quality service and attentive care at all times. You will be ready to respond to late check-ins, assist across departments, and uphold the hotel’s service standards within the night team.

With duties spanning conference and banqueting, bar and front office, you will work under the Night Manager to maintain security and guest satisfaction while supporting a cohesive team environment.

Qualifications

• Hospitality or front desk experience preferred.
• Strong customer service orientation.
• Good command of English and professional appearance.

Responsibilities

• Offer the highest level of guest service across all areas.
• Complete duties as allocated by the Night Manager to standards including Conference & Banqueting, Bar and Front Office.
• Follow the Night Porter checklist and ensure tasks are completed to standard.

Skills

Guest service

Teamwork

Communication

Job description

Fitzpatrick Castle Hotel in Ireland is seeking a Night Porter to ensure guests receive high-quality service and attentive care at all times. You will be ready to respond to late check-ins, assist across departments, and uphold the hotel’s service standards within the night team.

With duties spanning conference and banqueting, bar and front office, you will work under the Night Manager to maintain security and guest satisfaction while supporting a cohesive team environment.