Guest Experience & Events Host - Front Desk

Sodexo Group; Dublin; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Unlimited wellbeing support platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning & development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo is hiring a Receptionist in Dublin 2 for a full-time role. You will greet visitors, manage room bookings, coordinate events, and ensure spaces meet client needs. Strong communication and customer service are essential, with experience in MS Office and AV tech a plus.

Join a global leader in on-site services and enjoy a range of employee perks and opportunities for development within a dynamic, client-focused environment.

Qualifications

• Experience in five-star hospitality or client-focused environments.
• Excellent communication and interpersonal skills with a strong customer focus.
• Ability to stay calm under pressure with strong organisational skills and attention to detail.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams) and booking/administrative systems.

Responsibilities

• Provide welcoming, courteous greetings to visitors and clients on arrival.
• Coordinate events, room set-up, equipment and catering with client handlers and service teams.
• Manage bookings for Client Suites, Client Experience floors and spaces on the booking platform.
• Support meeting room requests and maximise utilisation of client spaces.
• Carry out regular checks of spaces and report maintenance needs to FM Helpdesk.
• Test IT, display, MTR and audio equipment and report issues promptly.
• Anticipate client needs and ensure expectations are met or exceeded.
• Keep visitors informed of delays and offer refreshments where appropriate.

Skills

Customer service

Communication

Organisational skills

MS Office

Booking systems

IT/AV troubleshooting

Teamwork

Tools

Microsoft Surface Hubs

MTR

AV equipment

Booking platforms

Job description

Sodexo is hiring a Receptionist in Dublin 2 for a full-time role. You will greet visitors, manage room bookings, coordinate events, and ensure spaces meet client needs. Strong communication and customer service are essential, with experience in MS Office and AV tech a plus.

Join a global leader in on-site services and enjoy a range of employee perks and opportunities for development within a dynamic, client-focused environment.