Receptionist

Sodexo Group; Dublin; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Unlimited wellbeing support platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan

Learning & development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo is hiring a Receptionist in Dublin 2 for a full-time role. You will greet visitors, manage room bookings, coordinate events, and ensure spaces meet client needs. Strong communication and customer service are essential, with experience in MS Office and AV tech a plus.

Join a global leader in on-site services and enjoy a range of employee perks and opportunities for development within a dynamic, client-focused environment.

Qualifications

• Experience in five-star hospitality or client-focused environments.
• Excellent communication and interpersonal skills with a strong customer focus.
• Ability to stay calm under pressure with strong organisational skills and attention to detail.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams) and booking/administrative systems.

Responsibilities

• Provide welcoming, courteous greetings to visitors and clients on arrival.
• Coordinate events, room set-up, equipment and catering with client handlers and service teams.
• Manage bookings for Client Suites, Client Experience floors and spaces on the booking platform.
• Support meeting room requests and maximise utilisation of client spaces.
• Carry out regular checks of spaces and report maintenance needs to FM Helpdesk.
• Test IT, display, MTR and audio equipment and report issues promptly.
• Anticipate client needs and ensure expectations are met or exceeded.
• Keep visitors informed of delays and offer refreshments where appropriate.

Skills

Customer service

Communication

Organisational skills

MS Office

Booking systems

IT/AV troubleshooting

Teamwork

Tools

Microsoft Surface Hubs

MTR

AV equipment

Booking platforms

Job description

Receptionist

Dublin 2 - Full time

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

As a Receptionist you’ll:

• Provide a warm, courteous and professional greeting to all visitors and clients on arrival, communicating their arrival promptly and ensuring they are met or escorted to the relevant room in a timely manner, including handover of visitors to the Guest Relations team where required.
• Manage events and coordinate with client handlers and service delivery teams on room set-up, equipment and catering requirements to create a seamless one-team service experience.
• Handle bookings for Client Suites, Client Experience floors, project rooms, learning and development spaces and the Broadcasting Studio on the company booking platform.
• Support meeting room requests and liaise with teams to drive maximum utilisation of rooms and client spaces.
• Carry out regular checks of client spaces and meeting rooms to ensure they are clean, correctly set up and ready for clients; report building appearance or maintenance issues to the FM Helpdesk.
• Carry out regular testing of IT, display, MTR and audio equipment, reporting any maintenance issues immediately through the appropriate app.
• Anticipate client needs, follow up on requests and ensure expectations are met and exceeded.
• Keep waiting visitors informed of any delays and ensure their comfort, including offering complimentary tea or coffee where appropriate.

What we’re looking for:

• Experience working in a five-star hospitality or client-focused corporate environment is essential.
• Excellent communication and interpersonal skills with a strong customer focus.
• Ability to operate calmly under pressure with strong organisational skills, sound judgement and attention to detail.
• Proficiency in Microsoft Office applications is required, including intermediate-level Excel, Word, Outlook and Teams, along with experience using relevant booking, scheduling and administrative systems.
• Knowledge of Microsoft Surface Hubs, MTR, AV presentation equipment and basic IT/AV troubleshooting.
• High energy and enthusiasm with the ability to thrive in a fast-paced, team-oriented environment.
• Flexibility to work hours aligned to client and event needs, including late evening support where required.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications