Guest Experience Ambassador, Front Office

Radisson Blu Hotel Cork; Little Island; Presencial; EUR 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free meals on duty

Free parking

Staff discounts on spa treatments, din

Staff discounts on spa treatments, and

Descripción de la vacante

Radisson Blu Hotel Cork is seeking a Full-Time Receptionist to join our Front Office team. You will be the friendly face and first point of contact for our guests, delivering a seamless check-in and check-out experience.

You will handle guest inquiries in person, by phone, and by email, coordinate with housekeeping and reservations, and assist with billing and daily cash procedures to ensure an outstanding stay.

Formación

• Experience in a customer-facing role, preferably hospitality.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to work under pressure in a busy hotel environment.
• Positive attitude and genuine guest-service mindset.
• Flexibility to work mornings, evenings, weekends and holidays.

Responsabilidades

• Greet guests warmly and provide high-standard personalised service.
• Manage check-ins, check-outs and reservations using hotel systems.
• Answer guest inquiries in person, by phone and by email.
• Assist with billing, payments and daily cash procedures.
• Coordinate with housekeeping, reservations and other departments to ensure a great stay.
• Maintain lobby and front desk areas to brand standards.
• Support Front Office Manager and wider team as needed.

Conocimientos

Customer-facing experience

Excellent communication

Organisational skills

Attention to detail

Working under pressure

Positive attitude

Flexibility to work shifts

Herramientas

PMS systems such as Opera

Descripción del empleo

Radisson Blu Hotel Cork is seeking a Full-Time Receptionist to join our Front Office team. You will be the friendly face and first point of contact for our guests, delivering a seamless check-in and check-out experience.

You will handle guest inquiries in person, by phone, and by email, coordinate with housekeeping and reservations, and assist with billing and daily cash procedures to ensure an outstanding stay.