GTM Experience & SDR Productivity Leader

Wwshemi; Dublin; Hybrid; EUR 90,000 - 150,000; Full time

Job summary

Stripe is seeking a Program Manager to shape the Go-to-Market Experience and Productivity for SDRs in Dublin. You will own the end-to-end SDR workflow, shape tools and policies, and partner with SDRs, Sales Ops, Product, and Eng to drive measurable improvements.

You will start with agentic outreach and Gong Engage, coordinating with Salesforce, Orum, Gmail, and LinkedIn. Over time, you’ll expand to other SDR tooling, deliver roadmaps, and ensure adoption through launch plans.

Qualifications

• 3–5+ years in program management or related ops roles.
• 2+ years supporting GTM workflows and CRM data.
• Proven track record leading cross-functional initiatives.
• Strong understanding of modern prospecting and sales workflows.
• Ability to translate problems into clear requirements and roadmaps.
• Strong analytical skills with data-driven decision making.
• Experience partnering with technical and executive teams.
• Hands-on, proactive, with ability to balance strategy and execution.

Responsibilities

• Own the end-to-end SDR experience roadmap from sourcing to qualification.
• Lead the business product and operational strategy for agentic outreach and Gong Engage.
• Own the hand-offs between agentic outreach and Gong Engage and cadences.
• Map workflows and redesign to reduce manual work and failure points across SDR tools.
• Establish scalable mechanisms to capture feedback, combining qualitative insights with data.
• Translate frontline needs into clear business requirements and prioritised recommendations.
• Define and monitor metrics across productivity, adoption, data quality and pipeline.
• Partner with SDR leadership to align routing and qualification requirements.
• Build launch and change-management plans with Enablement and Communications.
• Create governance and operating rhythms for agentic workflows.
• Identify opportunities to simplify SDR tooling and develop business cases.
• Represent the SDR experience in cross-functional planning and communicate trade-offs to leaders.

Skills

Program management

GTM workflows

Cross-functional leadership

Analytical skills

Change management

Problem definition & prioritization

Executive communication

Tools

Salesforce

Gong

Orum

Salesloft

LinkedIn Sales Navigator

Job description

Stripe is seeking a Program Manager to shape the Go-to-Market Experience and Productivity for SDRs in Dublin. You will own the end-to-end SDR workflow, shape tools and policies, and partner with SDRs, Sales Ops, Product, and Eng to drive measurable improvements.

You will start with agentic outreach and Gong Engage, coordinating with Salesforce, Orum, Gmail, and LinkedIn. Over time, you’ll expand to other SDR tooling, deliver roadmaps, and ensure adoption through launch plans.