Group Operations Manager

Noel-Group-52b431cf; Cork; On-site; EUR 65,000 - 70,000; Full time

Job summary

Noel Group, in Cork, is seeking a Group Operations Manager to oversee a multi-site restaurant portfolio and drive profitability, service standards, and guest satisfaction. This senior role requires leadership of General Managers across locations, plus a focus on cost control, performance metrics, and continuous improvement.

The ideal candidate will bring robust hospitality leadership experience, a track record of delivering results, and the ability to transform strategy into measurable outcomes.

Qualifications

• Must have experience in Hospitality.
• Must have experience in the same role or be ready to step forward in the career.
• Living in Ireland and have the right to work in ROI.
• Visa and Relocation packages are not provided.

Responsibilities

• Take full accountability for the commercial and operational performance of multiple restaurant locations.
• Lead, mentor, and develop General Managers while driving accountability for results.
• Manage sales performance, labour costs, productivity targets, and operational KPIs.
• Review location profitability and implement corrective action plans where required.
• Drive operational consistency, service standards, food quality, and customer satisfaction.
• Lead new restaurant openings, operational projects, and business improvement initiatives.
• Coordinate recruitment, training, suppliers, equipment, and operational readiness.
• Oversee fleet management, utilities, insurance renewals, and operational contracts.
• Chair regular operations meetings and ensure action plans are completed on time.
• Work closely with senior stakeholders to implement strategic business priorities.

Skills

Hospitality experience

Multi-site leadership

Job description

Group Operations Manager (753301) Cork City, Republic of Ireland

Salary: EUR65000 - EUR70000 per annum

Role: Group Operations Manager
Location: Cork
Salary: €70,000

The Noel Group is proud to partner with a prestigious client in the hospitality industry to search for a Group Operations Manager in Cork.

This is a senior leadership role responsible for overseeing the commercial and operational success of a multi-site restaurant group. The successful candidate will lead General Managers, drive business performance, and ensure operational excellence across all locations.

Our client is a well-established hospitality business with ambitious growth plans and a strong reputation for delivering exceptional guest experiences.

Requirements

• Must have experience in Hospitality
• Must have experience in the same role or be ready to step forward in the career
• Living in Ireland and have the right to work in ROI
• Visa and Relocation packages are not provided.

Key Responsibilities

• Take full accountability for the commercial and operational performance of multiple restaurant locations.
• Lead, mentor, and develop General Managers while driving accountability for results.
• Manage sales performance, labour costs, productivity targets, and operational KPIs.
• Review location profitability and implement corrective action plans where required.
• Drive operational consistency, service standards, food quality, and customer satisfaction.
• Lead new restaurant openings, operational projects, and business improvement initiatives.
• Coordinate recruitment, training, suppliers, equipment, and operational readiness.
• Oversee fleet management, utilities, insurance renewals, and operational contracts.
• Chair regular operations meetings and ensure action plans are completed on time.
• Work closely with senior stakeholders to implement strategic business priorities.

Ideal Candidate

• Proven experience in a multi-site hospitality, food service, or retail leadership role.
• Strong understanding of P&L management, labour cost control, and commercial performance.
• Experience leading General Managers and large operational teams.
• Demonstrated success delivering projects, opening new sites, and driving operational improvements.
• Strong organisational, leadership, and problem-solving skills.
• A proactive mindset with the ability to turn strategy into measurable results.
• Excellent communication skills with the confidence to influence stakeholders at all levels.
• Driven, accountable, and committed to continuous improvement.

The Salary & Benefits

• Salary per annum: €70,000
• Opportunities for career progression within the company.
• Access to professional development and training programs.
• A dynamic and supportive working environment.