Graduate Customer Success Manager — Mentored Growth

Tangent; Dublin; Hybrid; EUR 30,000 - 42,000; Full time

Job summary

Tangent in Dublin is looking for a Graduate Customer Success Manager to build strong relationships with customers and help them achieve their desired outcomes while using our platform.

You will blend customer support, account management, and proactive engagement to drive satisfaction, retention, and growth, with the option to work in a hybrid Dublin office. This role suits recent graduates with a passion for tech and client success, and offers mentorship and clear career progression.

Qualifications

• Experience in account management, customer support, sales, training and project management.
• Strong relationship-building, problem-solving and communication skills.
• Backgrounds in consulting, SaaS or marketing can be valuable for helping clients achieve goals.

Responsibilities

• Build strong relationships with customers to ensure they achieve their desired outcomes.
• Combine customer support, account management and proactive engagement to drive satisfaction and growth.
• Collaborate with internal teams to deliver onboarding and success programs.

Skills

Customer support

Account management

Proactive engagement

Relationship building

Problem solving

Communication skills

Job description

Tangent in Dublin is looking for a Graduate Customer Success Manager to build strong relationships with customers and help them achieve their desired outcomes while using our platform.

You will blend customer support, account management, and proactive engagement to drive satisfaction, retention, and growth, with the option to work in a hybrid Dublin office. This role suits recent graduates with a passion for tech and client success, and offers mentorship and clear career progression.