Golf Services Concierge - Meet & Greet

The K Club; Dublin; On-site; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Monthly service charge payment

Ongoing investment in personal development

Career progression opportunities

Employee Assistance Programme

Social events

Uniform and dry cleaning

Discounts on stays and dining

Hot meals on duty

Stay & F&B discounts

Job summary

A luxury resort located near Dublin is seeking an experienced professional in Golf Services to provide exceptional customer service. This role involves greeting guests, assisting with transport and luggage, and ensuring the smooth operation of services at the club. The ideal candidate will have prior experience in golf services, strong communication and organizational skills, and flexibility in working hours. Excellent perks include a monthly service charge and discounts for family and friends.

Qualifications

• Will have previous experience working in Golf Services.
• Experience within a 5* environment is advantageous.
• Will be flexible in their working hours.
• Will have fluency in English, both oral and written.
• Will be flexible in their working hours.

Responsibilities

• Meet and greet all guests of The K Club in a friendly manner.
• Assist guests with respect to transport and luggage.
• Organise transfer bookings around the resort.
• Ensure clubs/luggage are tagged immediately on drop off.
• Maintain cleanliness of entrance and carpark.
• Ensure the flags at the front of the clubhouse are displayed correctly.
• Keep the clubhouse entrance and carpark clean and tidy.
• Liaise with the starter to maintain order of play.
• Arrange and organise caddy/clubhire/buggy requests the day before play.
• Introduce all caddies to welcoming groups and handle fees.
• Assist other areas of the golf team to maintain a high customer experience.
• Assist with other duties such as arranging buggies and returning them after use.

Skills

Excellent communication skills

Organisational skills

Fluency in English

Organisational skills

Fluent English

Job description

Overview

The K Club is a truly captivating leisure destination secreted away in lush Irish countryside – yet on Dublin’s doorstep – we are a unique resort with a history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities. Adding to that exciting variety of opportunity – under new ownership – The K Club is currently being re-imagined, from the grandeur of our historic estate to the innovative offerings we're introducing, there has never been a more thrilling time to join our team. We are a certified Great Place to work by our very own employees!

The K Club is a truly captivating leisure destination secreted away in lush Irish countryside – yet on Dublin’s doorstep – we are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities.

At The K Club, we encourage all of our team members when introducing their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for.

We also support our team members in pro-actively bringing our brand principles to life on a daily basis. If this sounds like a place where you could shine, we want to talk to you.

Here’s how you’ll bring the K Club’s trailblazing vision to life:

• To meet and greet all guests of The K Club in a friendly and courteous manner from their first moment of arrival at the front of the Palmer Clubhouse and throughout their entire visit.
• To assist any guests or potential guests, with respect to transport, luggage in a courteous and friendly manner.
• To read the tee sheet daily and familiarise yourself with the daily operations, rentals/buggies etc.
• To organise all transfer bookings around the resort throughout the guest experience.
• To ensure that all clubs/luggage is tagged immediately on drop off. Liaise with the golf team team to place luggage onto the bag stand in a timely and efficient manner.
• Ensure the flags at the front of the clubhouse are displayed correctly at all times.
• To ensure that the entryway of the clubhouse and surrounding carpark are clean and tidy from rubbish and golf debris.
• To ensure that all furniture and bins at the entrance of the clubhouse are well presented and cleaned at all times.
• To liaise with the starter of any issues to maintain a timely order of play on the course.
• To arrange and organise caddy/clubhire/buggy requests the day before play.
• To introduce all caddies to the welcoming groups and to handle all caddy fee’s.
• The assist other areas of the golf team when available to ensure the customer experience is always of a high standard.
• To assist with other duties such as arranging buggies and returning them after use.

Experience / Qualifications

• Will have previous experience working in Golf Services
• Experience within a 5* environment is advantageous
• Will possess excellent communication and organisational skills
• Will have fluency in English , both oral and written
• Will be flexible in their working hours

What’s on offer?

• A monthly service charge payment
• Ongoing investment in your personal development with access to internal and external training programmes
• Fantastic opportunities to progress your career
• Monthly recognition programme
• Employee Assistance Programme
• Social events
• Uniform and dry cleaning
• Hot meals while on duty
• Discounts on stays at the resort and on Food & Beverage for you and your family and friends