Ranger

The K Club; Dublin; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Monthly service charge payment

Access to personal development training

Opportunities for career progression

Employee Assistance Programme

Uniform and dry cleaning

Discounts on stays and dining

Uniform and dry cleaning

Hot meals on duty

Discounts on stays and F&B

Job summary

A prestigious leisure resort near Dublin is seeking a professional to join their Golf Services team. This role involves engaging with golfers, ensuring excellent service standards, and maintaining pace on the course. Candidates should have experience in Golf Services, particularly in a 5-star environment, along with strong communication and organizational skills. The role offers numerous benefits, including training programs, social events, and discounts for staff and their families.

Qualifications

• Previous experience working in Golf Services is required.
• Experience in a 5-star environment is advantageous.
• Fluency in English, both oral and written, is necessary.
• Flexible in working hours.

Responsibilities

• Engage with golfers and manage their queries effectively.
• Ensure pace of play is maintained on the golf course.
• Communicate effectively with course starter and golf stewards.
• Maintain effective communication with course staff.
• Log issues on the timesheet for reference.
• Support course starters and stewards as needed.
• Assist range attendants with duties when required.
• Ensure guest expectations are met and service standards are upheld.

Skills

Communication skills

Organisational skills

Flexibility

English fluency

Job description

Overview

The K Club is a truly captivating leisure destination secreted away in lush Irish countryside – yet on Dublin’s doorstep – we are a unique resort with a history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities. Adding to that exciting variety of opportunity – under new ownership – The K Club is currently being re-imagined, from the grandeur of our historic estate to the innovative offerings we're introducing, there has never been a more thrilling time to join our team. We are a certified Great Place to work by our very own employees!

The K Club is a truly captivating leisure destination secreted away in lush Irish countryside – yet on Dublin’s doorstep – we are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities.

At The K Club, we encourage all of our team members when introducing their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for.

We also support our team members in pro-actively bringing our brand principles to life on a daily basis. If this sounds like a place where you could shine, we want to talk to you.

Here’s how you’ll bring the K Club’s trailblazing vision to life:

• Engage with Golfers, ensuring they are greeted, and queries are managed effectively.
• Ensuring the pace of play on the golf course is acceptable from all groups throughout the day.
• Ensure all golfers have a pleasant round.
• Ensure you have a walkie talkie at all times.
• Minimising any delays that arise on the golf course.
• Monitoring golf course rules and etiquette and making sure there are adhered to on the course in an acceptable manner by all members, guests, groups etc.
• Communicating with the course starter and golf stewards and helping them where and when necessary.
• Helping range attendants with range duties when and where it is necessary to do so.
• Display notes on timesheet of any issues occurring each day so they can be referred to if any incidents arise.
• To ensure that all guest expectations are met, or exceeded.
• To ensure The K Clubs standards of service are provided for our guests.
• To effectively communicate with other teams throughout the resort all information that will assist with guest satisfaction.
• To provide feedback to management on guest complaints and compliments.
• To ensure maintenance issues are reported and followed up accordingly

Qualifications

• Will have previous experience working in Golf Services
• Experience within a 5* environment is advantageous
• Will possess excellent communication and organisational skills
• Will have fluency in English , both oral and written
• Will be flexible in their working hours

Benefits

• A monthly service charge payment
• Ongoing investment in your personal development with access to internal and external training programmes
• Fantastic opportunities to progress your career
• Monthly recognition programme
• Employee Assistance Programme
• Social events
• Uniform and dry cleaning
• Hot meals while on duty
• Discounts on stays at the resort and on Food & Beverage for you and your family and friends