Global Logistics & Customer Service Specialist

The Mark Anthony Group; Dublin; On-site; EUR 42,000 - 62,000; Full time

Job summary

The Mark Anthony Group is seeking a Customer Service & Logistics Specialist based in Dublin to oversee the end-to-end movement and tracking of finished goods within our internal network. You will be the main contact for external partners to ensure on-time in-full deliveries to end customers.

You will manage order-to-cash for UK customers, supervise inventory levels across 3rd party facilities, set up new markets with commercial teams, and drive monthly reporting and continuous improvement in

Qualifications

• Minimum 3-5 years of progressive logistics and inventory experience, preferably in beer/wine/spirits or CPG industries.
• Proven understanding of global logistics processes, systems and cost management.
• Relevant ERP and logistics management systems (e.g., o9, QAD)

Responsibilities

• Manage order to cash process for customers within ERP systems.
• Reconcile finished goods inventory levels across third-party facilities.
• Set up new markets in conjunction with commercial teams.
• Perform monthly reporting and ensure accurate month-end processes.
• Be the point of contact for external partners including first line escalation.
• Monitor on-time in-full (OTIF) performance and drive improvements.
• Plan inventory levels to optimize lead times and storage costs.

Skills

Logistics experience

Global logistics

ERP systems

Inventory management

Cost management

Tools

o9

QAD

Job description

The Mark Anthony Group is seeking a Customer Service & Logistics Specialist based in Dublin to oversee the end-to-end movement and tracking of finished goods within our internal network. You will be the main contact for external partners to ensure on-time in-full deliveries to end customers.

You will manage order-to-cash for UK customers, supervise inventory levels across 3rd party facilities, set up new markets with commercial teams, and drive monthly reporting and continuous improvement in