Global IT Onsite Support Engineer

D-ploy; Cork; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Broad range of activities

Wellness program contributions

Referral program

Company-sponsored events

Competitive salary

Job summary

D-ploy in Cork, Ireland, is looking for an IT Support Specialist to maintain and support desktop infrastructure. Responsibilities include resolving technical issues, monitoring system performance, and communicating with end users. The ideal candidate has a strong IT background, excellent communication skills, and experience in service desk support.

This position offers a friendly international environment and competitive salary with benefits such as development programs and wellness contributions.

Qualifications

• Strong understanding of IT trends, products, and solutions.
• Experience in 1st and 2nd level IT Desktop Support.
• Fluent English, both written and verbal.
• Solid problem solving and analytical skills.

Responsibilities

• Maintain the integrity of all computer workstations.
• Act as the point of contact for employees experiencing computer issues.
• Ongoing maintenance of the company's desktop infrastructure.
• Monitor and suggest improvements for desktop performance.
• Resolve software, hardware, and device issues.

Skills

Customer focused

Problem solving

Analytical skills

Communication skills

Team player

Education

ITIL certification

Job description

D-ploy in Cork, Ireland, is looking for an IT Support Specialist to maintain and support desktop infrastructure. Responsibilities include resolving technical issues, monitoring system performance, and communicating with end users. The ideal candidate has a strong IT background, excellent communication skills, and experience in service desk support.

This position offers a friendly international environment and competitive salary with benefits such as development programs and wellness contributions.