Global HR Process Orchestration Specialist

527 Eli Lilly Cork Limited; Cork; On-site; EUR 32,000 - 83,000; Full time

Benefits offered by this job

Pension plan

Vacation benefits

Healthcare benefits

Flexible benefits

Job summary

Lilly seeks a skilled Process Orchestration professional to oversee end-to-end HR processes across systems and teams. You will supervise sequencing, handoffs, and notifications, ensuring timely and accurate delivery of HR services in a multi-country environment.

Responsibilities include designing future-state experiences, reducing delays, and driving improvements with AI, automation, and human-centric solutions, in partnership with HR leadership.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 5+ years in HR, HR operations, or digital transformation.
• Experience across multi-country processes.
• Proven track record in process improvement.
• Experience designing exception handling in live operations and managing complex stakeholders without direct authority.

Responsibilities

• Map sequencing across Moments and define triggers, ownership and completion criteria.
• Monitor handoffs between automated steps and humans, routing and escalation when issues occur.
• Review and improve automated notifications to ensure clarity, timing and relevance.
• Design future-state experiences using service design and employee-centered methodologies.
• Act as cross-functional owner, translate feedback into action and establish governance for Moments.

Skills

HR operations

Process improvement

Employee experience

Digital transformation

Stakeholder management

Education

Bachelor’s degree

Tools

Workday

Job description

Lilly seeks a skilled Process Orchestration professional to oversee end-to-end HR processes across systems and teams. You will supervise sequencing, handoffs, and notifications, ensuring timely and accurate delivery of HR services in a multi-country environment.

Responsibilities include designing future-state experiences, reducing delays, and driving improvements with AI, automation, and human-centric solutions, in partnership with HR leadership.