Global ER Partner: Investigations & Policy

Guidewire Software; Dublin; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Guidewire is seeking a senior Employee Relations practitioner to support our business and colleagues across EMEA through complex employee and labour relations matters. You will help ensure fair, consistent and compliant processes while advising leaders through sensitive situations.

This role requires discretion, empathy and strong commercial judgement, with the ability to work across multiple countries and cultures, translating employment legislation into practical guidance for managers and

Qualifications

• Fluent French speaker.
• Significant Employee Relations experience within a multinational, technology-driven or complex organisational environment.
• AI fluency.
• Proven experience managing sensitive employment processes including investigations, PIPs, grievances, disciplinary matters, probation reviews and involuntary exits.
• Strong knowledge of UK, Ireland and France employment practices, with the ability to operate across multiple EMEA jurisdictions.
• Excellent judgement, communication and influencing skills, with the ability to advise confidently at all levels.
• Highly organised, analytical and comfortable managing multiple complex cases and competing priorities.
• Exceptional standards of confidentiality, integrity, accuracy and discretion.
• Ability to translate employment legislation and risk into clear, practical advice for managers and leaders.

Responsibilities

• Lead and advise on complex ER matters including investigations, performance management/PIPs, grievances, disciplinary matters, probation reviews and involuntary exits.
• Ensure concerns are heard and managed through fair, consistent and inclusive processes.
• Provide pragmatic, risk-aware advice to managers while maintaining a strong employee experience.
• Maintain high-quality case documentation, records and reporting through to resolution.
• Core expertise in UK, Ireland and France, with working exposure to Poland, Spain, Italy, Switzerland Denmark and Germany.
• Lead Guidewire’s relationship with employee representative bodies in France.
• Support engagement with CSEs, Works Councils, unions and other employee representative groups.
• Anticipate and navigate an evolving labour relations landscape across EMEA.
• Identify emerging employee and labour relations risks arising from organisational change, business decisions and employee concerns.
• Develop practical strategies to mitigate risk and support leaders through high-stakes and time-sensitive situations.
• Exercise sound judgement and composure when managing sensitive or potentially contentious matters.
• Monitor employment legislation and emerging requirements across EMEA and translate these into practical actions.
• Review and refresh ER policies, processes and guidance to ensure they remain legally compliant and aligned with best practice.
• Develop learning and manager interventions that support effective and consistent application of policy.
• Analyse ER metrics and trends to identify opportunities, risks and areas requiring intervention.
• Develop dashboards, tools, processes and governance forums that improve ER effectiveness, consistency and compliance.
• Maintain robust ER governance, case records and reporting.
• Independently scope and deliver scalable ER products, toolkits and programmes for global use.
• Support major corporate initiatives including compensation changes, multi-market reorganisations and other organisational transformations.
• Contribute to or lead ER technology and systems implementations.

Skills

Fluent French

Employee Relations

AI fluency

Judgement & influence

Cross-country work

Job description

Guidewire is seeking a senior Employee Relations practitioner to support our business and colleagues across EMEA through complex employee and labour relations matters. You will help ensure fair, consistent and compliant processes while advising leaders through sensitive situations.

This role requires discretion, empathy and strong commercial judgement, with the ability to work across multiple countries and cultures, translating employment legislation into practical guidance for managers and