German-Speaking SaaS Implementation Engineer - EMEA

Keeper Security; Cork; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Private healthcare

Sick Pay

Bike-to-Work Scheme

Job summary

Keeper Security is seeking a bilingual German-speaking Implementation Engineer to join our EMEA B2B Support team in Ireland. This hybrid role is based near Cork or remote for commutable distances, focused on onboarding and integrating Keeper within customer environments.

The role demands deep SaaS implementation experience, strong German and English communication, and the ability to manage multiple projects with cross-functional teams across time zones.

Qualifications

• 5+ years of progressive experience in SaaS implementation or related roles.
• Must be bilingual, native German with English fluency.
• Experience with SaaS deployment and security software preferred.
• Familiarity with Salesforce and cloud-based tools.

Responsibilities

• Guide customers through Keeper implementation and onboarding.
• Configure Keeper to meet customer requirements and integrate with their environments.
• Provide Level 2 technical support and troubleshoot issues.
• Develop training sessions and create user documentation for customers.
• Maintain records of configurations and communications for each account.
• Collaborate with product, sales, and customer success across time zones.

Skills

Bilingual German

SaaS implementation

Customer engagements

Linux Shell

PowerShell

Cloud technologies

Education

Bachelor's degree in computer science, information technology, or related field

Tools

Salesforce

Google Workspace

Windows administration

Linux administration

Python

APIs

Job description

Keeper Security is seeking a bilingual German-speaking Implementation Engineer to join our EMEA B2B Support team in Ireland. This hybrid role is based near Cork or remote for commutable distances, focused on onboarding and integrating Keeper within customer environments.

The role demands deep SaaS implementation experience, strong German and English communication, and the ability to manage multiple projects with cross-functional teams across time zones.