German-Speaking SaaS Implementation Engineer (Remote/Hybrid)

keepersecurity; Munster; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Keeper Security is seeking a driven Bilingual (German) Implementation Engineer to join our EMEA B2B Support team. This hybrid role is based in Ireland (Cork office) or fully remote for those outside commuting distance.

You will guide customers through onboarding and integration of Keeper, configure solutions to meet requirements, and provide level 2 support across time zones. You will collaborate with cross-functional teams and deliver training, documentation, and best practices to ensure

Qualifications

• 5+ years in SaaS implementation or related roles.
• Fluent German and English, written and spoken.
• Experience deploying SaaS in cloud, hybrid, or on-prem environments.
• Experience with Salesforce and cloud tools.
• Bachelor's degree in CS or IT or equivalent.

Responsibilities

• Guide customers through Keeper implementation from onboarding to full utilization.
• Configure Keeper to meet customer requirements and integrations.
• Provide technical support and escalate risks as needed.
• Create training, documentation, and knowledge resources.
• Manage multiple implementation projects across time zones.

Skills

German language

English language

Customer engagement

Technical support

SaaS implementation

Education

Bachelor's degree in computer science or related field

Tools

Salesforce

Google Workspace

Windows

Linux

PowerShell

Job description

Keeper Security is seeking a driven Bilingual (German) Implementation Engineer to join our EMEA B2B Support team. This hybrid role is based in Ireland (Cork office) or fully remote for those outside commuting distance.

You will guide customers through onboarding and integration of Keeper, configure solutions to meet requirements, and provide level 2 support across time zones. You will collaborate with cross-functional teams and deliver training, documentation, and best practices to ensure